Smith & Willis Heating & Air Conditioning

We just had Smith and Willis service our HVAC’s. The service was Outstanding and very professional. David was extremely efficient, professional and helpful with all our concerns. A+

We called and had a tech out the same day. Monte showed up and not only answered all of our questions, he took the time to explain everything he was doing and what measures we could take to keep our system running smooth. Thank you very much Monte and team!!!!

Would recommend Smith and Willis to all my friends and family! Used them numerous times and have received great quality of work. Service techs are always on time and very professional.

Called S&W on a Saturday because they installed the HVAC system on my 2.5 year old house - no afterhours availability wait till Monday for someone to call me. I called at 8am and was told they were having system issues and someone would call me. I called at 11am and was told that the system was still only sporadically working and someone would call me asap. Finally called again at 2pm, and was told that the earliest they could get out to look at my HVAC was a month out! With any honesty at all, at any point, I would have gone with a different company immediately. The absolute worst customer service, the individual on the phone wanted to argue and correct me at all costs rather than make any attempt to find a solution or help me in any way. I had to mark a star to post my comment but do not be fooled they did not earn a single star.ZERO STARs since they did nothing at all other than leave me with false hope of getting my HVAC fixed. I will share my experience with New Town Builders who used this company to install a system that didn't even run for 3 years without breaking and who would not be bothered to fix it.

Monte was awesome!!!! Went above and beyond to isolate a gas leak. Polite, competent and determined... couldn’t have been more reassured. I highly recommend this company.

I have been working with Matt Willems for years now and he has always been nothing short of professional. Smith & Willis does a great job on time and on budget. Thanks!

David, our Smith & Willis technician, was very professional and courteous while working on our air conditioning units and gave us good advice on maintaining our units.

Monte did great work on our furnace, both cleaning and repairing an exhaust pipe that was blocked by rocks and children's toys.

Monte came to do a deep-clean on our furnace yesterday, and we couldn't be happier with his expertise, thoroughness and care. This is what everyone hopes for when they need a heating specialist, Kudos!

Drivers are absolutely insane! Doing literally 90 on I-25 & cut off two semi trucks WAY too close. White F-150 with a ratty blue tail gait & junk piled up in his back window. I’ll remember this company & won’t ever hire their services.