One Source Home Service

Justin was awesome. He was very helpful and informational about my system.
Edit to add 5/4/22 :
Emilio & Bryan installed a brand new a/c unit and a new heating system. They were very professional, did a great job, timely work, and made sure we knew everything we needed to about our new systems. Would highly recommend anyone who needs work done, call these guys. They don't overprice and they're very straight forward about repairs/replacements.

Nathan came out to our home and fixed some wiring that our puppy had chewed to our AC. He was so great and understanding about the situation. Went ahead and explain everything very thoroughly, leaving my husband and I with zero questions. Thank you so much, Nathan! Will definitely reach out if we have any problems again in the future!

Andres and Josh came out today for an AC and lied told me it was the contactor for the ac. I bought the part replaced it and still not working. Purchased an compactor for the ac and guess what it $&@?:!? Works. We did not have the money at the time they were asking, so that gave us useless information in trade for a 5 star review. DONT DO BUSINESS WITH THEM.

This is the worst company I have ever worked with. Scammy. Doesn't actually do their job or if they do it's wrong and/or poorly done. I would actively recommend against this company, not sure not recommend them. I had to get a lawyer on retainer before I actually got them to fulfill their portion of the contract to begin with, and am currently shopping other companies to take over for my needs. This is the worst company in the Springs.

I got a new water heater installed and the guys. Marcos and max did a great job. They were courteous and explained every step of the install fully and answered all my questions.

The technicians arrived at the time promised. The got right to work and professionally installed the new heating system and new thermostat. They checked the system to make sure it was operating correctly and then they cleaned up after themselves.
Shortly after paying for the work, I received an email thanking me for registering the new heating system -- so they took care of that too. Finally, they scheduled a date for the city inspectors to come and approve the installation. Great job!!

Andres and Josh visited today for AC tune-up. Great job by both. Andres Galo had been out previously to service heater. Was first tech out of many that had visited to find the reason for white powdery residue all over my house. The oxidation sensor on my premier one unit seems to be faulty. He now has my warranty paperwork, and hopefully, one source calls the company and gets a replacement unit. Thank Andres

I called One Source to come over to do my A/C maintenance prior to turning it on for the season. They were able to schedule me for the next day, and sent Andres. Andres was very professional and checked all voltages and currents/amps throughout the system, checked temperatures throughout the ductwork/supply system, and even vacuumed and washed the inside of my exterior unit around the compressor. He took pictures of all readings and uploaded them to my service records, and showed me previous readings for comparison. Amazing work by Andres. Will be requesting him for this service in the future.

Do not use One Source Home Service Repair. I scheduled a repair , adjusted my schedule to be present and they did not show up. I scheduled it for the next night, I adjusted my schedule again and they did not show up again. Completely unreliable and unprofessional. DO NOT USE ONE SOURCE HOME SERVICE if you want your repairs completed!!

On the third try they finally did send a technician.

A continuation of the story. The valve installed by the above technician ended up with soder in the valve. The heating system did not work. Called again a new technician came out and discovered the soder in the valve. He replaces the valve but the system still did not work. He determined that the original diagnosis was not fully correct. He indicted that we needed a new thermostat. He gave us a quote for $658 to replace the thermostat. We ordered one online for $63 and I installed it in 5 minutes. What a rip off. But I’m not done yet. They cracked the manifold while replacing the valve twice. The guy said he come back Thursday (today) but he hasn’t shown up. This company is completely unreliable and incompetent. Everything I’ve written in this review is absolutely true. I repeat DO NOT USE ONE SOURCE HOME SERVICE. You will regret it.

Nathan did a great job with repairing our ac unit after the dog chewed some wires . We appreciated how fast he was able to get everything up and running again .