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Comfort By Design Furnace, Air Conditioning Service and Repair Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Colleen Bracchi

We had a bid for central air in 5/2020. Comfort by Design is a different kind of company. They feel like family, a big brother. This is a company that shares their knowledge of what they know with you, no guessing about which air conditioner you’ll need with a list of choices. They are not trying to sell you more than what you need. They recommend what is needed by asking specific questions and assessing how your furnace and air conditioner will work together. The technician for the install was extremely polite, worked hard, and was very neat, and I’m fussy! The technician went over and above by showing us how set up our thermostat correctly for maximum comfort and efficiency. I would highly recommend this company your cooling or heating needs.

Sean Haux

I received several quotes from different HVAC companies in my area to install A/C to my existing system. Scott looked over everything and was great to work with. Dustin and Sammie came out an did my install. Both were very professional and the work was exceptional.

Sandi Wallace

I had AC/Furnace maintenance done along with replacing the run capacitor and flame sensor. David was very thorough, professional, and friendly. He did a great job of explaining everything he was doing along the way. Prices were good. I highly recommend!

Linda Tripp

Tristan was awesome and kind, professional and worked very throughly with my AC and Furnace checks. I was so impressed and enjoyed the company note text to me before Tristan’s arrival!

Barb Stephens

Scott, the Owner and his team are AWESOME! This morning I noticed my furnace wasn't running, I texted Scott and in 5 minutes I had a call from his off and him letting me know a technician would be here to take a look! I had this company install my new furnace, air conditioning and tankless water heater this summer and I am so pleased with their professionalism and dedication to EXCELLENT work and customer care!
If you need these services, USE THIS COMPANY!

Marybeth Peterson

Jeremy and John were awesome! They were super friendly, explained everything in detail that they did, and cleaned up everything after. Would definitely recommend Comfort by Design if you need AC installed at your house!

Adam Kubalski

I’ve never had this level of customer service with any other repair company I’ve hired in the past. I finally found my go-to HVAC company. Riley was amazing! He was thorough with his explanations, did the work above & beyond, the price was fair, and was all done efficiently. I wish I could give more than five stars. Thank you so much!

Dr. Mike Lamphere

Great company. Very professional. Fast install. They took the time to make sure it was done right. From the estimate through the install, I felt like I mattered and was their only customer. Owner did the estimate and talked me out of a more expensive unit and made sure that the one I bought was right for my house. Techs were professional and polite.

S Gray

In February, 2020 our reidential furnace stopped working during a severe cold weather storm. An email in the middle of the night from me was answered immediately and a member of the office staff called before 8 AM the following morning. Purchase and installation of a replacement furnace was accomplished in less than 24 hours. Every interaction with the office staff and technicians of Comfort By Design has been outstanding. As a home owner I could have not asked for better people and service throughout our experience.

Cindy

Dustin and Anthony worked 10 hours nonstop installing a high efficiency furnace and humidifier today. They were professional and courteous. I highly recommend this company.

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