Comfort By Design Furnace, Air Conditioning Service and Repair

I can't say enough good things about the team at Comfort by Design. Our experience has been exceptional from beginning to end. Initially Scott spent time with me going over options and helping me to make decisions on our project. Our heating system needed to be replaced and we had an AC system installed. Jeremy and Mike arrived promptly and as expected. They installed the system efficiently and left the work area clean. Jeremy walked us through the installation and maintenance with professionalism and competence. Joe, the electrician is extremely knowledgeable and gave us great advice on our lighting and electrical needs. David, the plumber was efficient and was quick to make requested changes. All in all, the team was responsive, professional, competent and demonstrated great customer service.

Riley did a great job installing our new furnace. He arrive when he said he would and got the job done very quickly. In fact, the inspector said it was a job well done. Also, Riley answered all of my questions and explained everything clearly.

Review

After suffering through another hot day at our house (which never had AC previously installed), my husband called Comfort by Design one afternoon to ask about getting new AC installed. The person he spoke with was pleasant, professional, and helpful. We went forward with scheduling a time for someone to come out and give an estimate. Scott came out, talked about his company, his employees, and products. We liked his views on customer service as well as his appreciation of his employees. He knows that everyone in the company is vital to its overall success.

Installation of our new AC went very smoothly. Jeremy and Anthony were polite and hard-working. They showed up on time, got right to work, and always had a smile. We liked the great communication they had with us from start to finish. Also, thanks guys for putting up with our dogs!! We had a great experience with Comfort by Design during all phases, and we would highly recommend them to family, friends, and anyone who wants the BEST! Thank you all!

I really can't say enough great things about this company. This is the second time we've used them.
First time for a furnace replacement & this time for a water heater replacement.
They made room on their busy schedule to replace a water heater that went bad. I let them know we have out of town guests coming and 3 hours after I made the call, we have a new one.
Hard to find this kind of service at a reasonable price.
They own my business!

Had a great experience thanks to technician Joe Strobel. Our heater stopped working at the start of winter and they were very prompt with fitting us in to their busy schedule. Joe was very professional and spend a lot of time finding the parts we needed in stock nearby and updating me on the status of the repair. He saved us from needing to buy a new furnace unit.

Tristan did a great job for us. He was on time and professional. We've used Comfort by Design a number of times now and they've always provided excellent service. I specifically appreciate the recap of the work they've done after the service was performed.

I knew I needed a new water heater because I hadn't flushed it in 9 years and it finally started with the yellow water.. I flushed it and got a lot of sediment but didn't end up running clear in the end. So I scheduled a straight swap for my 40 gallon gas heater with Comfort By Design. They had great contact from day one. They even sent me a bio of the techs who were doing the install. Dustin was the lead and provided Anthony with expert tips all along to solve the issue of restricted space and clearance to remove and install the units. Quiet, clean, and quick. A great team.

David was very professional and kind. He and the other employees were always good about communicating exactly what they were doing, what went wrong and how they were going to fix it. My AC is working great now which I’m very grateful for. I will be using Comfort By Design and recommending them as long as I live in this area.

We had an issue with our water heater which they had installed. Samuel Hazelet was the HVAC expert that was sent out to us. He came unexpectedly quickly and took care of what turned out to be a quickly rectified issue in a courteous, professional, and friendly manner. He even checked with his master plumber to make sure he had not missed anything. We were very impressed with Sam as we are with his company. We will certainly be calling upon them in the future if we have any HVAC needs. Top shelf company and top shelf personnel.

Scott and the team have been a pleasure to work with. I would highly recommend them for your furance replacements, furance repair and your air conditioning matienced. They even do air humidifiers and it's really dry here in Colorado so it's a must.