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Comfort By Design Furnace, Air Conditioning Service and Repair Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Melissa Briggs

Comfort By Design identified the issue when multiple others did not. This is a company of character that does the right thing and does not sell you something that you don't need. Very impressed with Comfort By Design!

We had a HVAC issue with our new-build home not cooling or heating properly on the coldest and hottest days. We determined to get some quotes (five) on how to correct the issue from multiple contractors, the last of which was Comfort by Design who we had met at a home show. John (co-owner of the company) came out personally to do a complimentary quote, looked at every component of our setup, and then did some research into the design. Comfort By Design identified that our system (blower) had not been installed in accordance with the permitted design documents and gave me recommendations on how to proceed with our builder and set up a follow up call closer to the summer to connect with us; all four other contractors gave various quotes to replace different pieces of the system, not one of them identifying the real issue.

Go with Comfort By Design, hands down!

Leann Money

Wonderful experience! Finally decided to install AC after 24 years...so many companies to choose from but decided on Comfort by Design & so glad I did. After spending over an hour explaining what needed to be done on our older home, John Pace was extremely well versed & knows his business! Technicians Mike, Jon & Brian were extremely knowledgeable, professional, courteous & pleasant! Each of them worked very hard & installed our new AC flawlessly. Highly recommend to anyone, you won't regret hiring this company!

Danielle Starr

Comfort By Design truly cares about their customers and they will make sure you are 100% satisfied with their work. We had AC installed in our home and although there were some bumps in the road, what really impressed us was their commitment to customer service. Any time a concern came up, Scott was on the phone with us within minutes to get it resolved. You really feel like they value you as a customer, and make sure to treat you with honesty, fairness and respect. This is a company that isn’t just focused on their profits, but doing what is right and taking care of their customers. Thank you, Comfort By Design!

dan stewart

David from Comfort by Design was professional, polite, and did excellent work. I am extremely pleased with the service, treatment, and more than fair pricing I received. I will recommend to family and friend should they need heating or AC work in the future. Thank you.

LL C

Mark was very professional, he was great with the kids and got the job done.

Kelly Underwood

We had an excellent experience with Comfort By Design. The quote was done in person by Scott Bryant, one of the owners and it was fairly quick, cordial and priced reasonably well. Installation of the mini-split A/C unit was scheduled within two days notice after the quote and it took less than a day to make the installation. Both John and Mike were very cordial, professional and did the installation with seemingly complete ease…I am very satisfied. In a couple of weeks I’ll make another review as to the effectiveness of the mini split A/C unit that was installed since the weather is not very hot yet where we live. I would highly recommend Comfort by Design for any HVAC needs.

Howard Herm

Had a slight urgent issue with our evaporator not draining properly down in the finish basement where the HVAC system was installed last year May 2019. As a result we had water leaking down in the furnace, the filter was totally wet, and the water was running out on the floor and started getting the carpet wet just outside the furnace room. I called Comfort by Design around 11:45 am. They told me they would have a tech there at 1:30pm. Well, they where really responsive because their tech David Kint showed up by 12:35pm and was on the job. David resolved the issue and even showed my wife on how she can probably check and clean the condensation line in the future and how often for proper maintenance. David Kint get's a 5 STAR Review for his courtesy, professionalism, and going beyond the call of duty. Comfort by Design get's a 5 STAR review because they have kept up their word in what I expect in regards to expected customer service of what they promised me back in May 2021 when I bought the new HVAC system. Highly recommend them to anyone in needs of residential and commercial HVAC systems. Howard Herm. Veteran / Owner WIN Home Inspections Pikes Peak.

Laura Davis

Sam came out to diagnose our air conditioning. He was very friendly and personable. He explained everything and got the electrician set up quickly so we could safely move forward in the work that needed to be done.

Susan K

Very professional from initial phone call to completion of job. I spoke with Angela, who was very helpful and she was able to get us fast service! I felt very comfortable with Kevin and his assistant in our conversations. I sure appreciate you coming out and giving me your honest opinion and that's what sold me. Kevin was solid and straight forward and worked fast and diligent. Good to know there are still honest people and companies out there that you can trust from your initial consultation through the completion of the whole services rendered! If you're looking for an honest, hardworking, professional plumber, you should look no further than Comfort By Design! I will definitely be recommending you to others!

D Williams

Was my 2nd consult on a furnace repair or replacement. Provided a most efficient system plus humidifier at half the cost of a similar system from another company! Scheduled 2 days for install, but the team completed it in one day. Mike and Brian were professional, efficient and friendly. The office staff was fast and responsive to my questions. Highly recommend Comfort by Design!

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