1st Choice Pro Services

They got me this time, but never again. I was pleased with a previous phone interaction, so asked them to come quote a replacement for a corroded supply line and coupling coming from my water heater. Instead of answering my question for repair, they immediately said I should spend $5k - $7k to replace a perfectly functional hot water heater just because of the age. I ignored that part and agreed to let them replace the corroded pieces. When they started taking things apart they said it wasn't possible to disconnect and reuse the anode rod. That's fair, probably time to replace it anyway. They tacked on an additional $289 to replace a $40 part when they were already at my house and had done 90% of the anode rod work for the other repairs.

They didn't even integrate the initial repair with my PEX the way that would have made the most sense because someone "stole the PEX tool a while ago".

Hoping the way it was done is sufficient and won't cause any issues down the road.

Will never call again and will recommended that anyone else looking for this type of work to avoid.

Gas hookup for cooktop. with modifications. Dave is great. Recommend highly.

Josh came even earlier than scheduled. He cleaned the igniter in our Triangle Tube boiler which was malfunctioning.
We paid $159 which was reasonable considering how much most of plumbers/HVAC charge. Overall satisfied with the service. I would probably use them again.

Megan seemed very thorough and they were definitely here in a timely matter I was very pleased

We've used 1st Choice many times over the past few years and have been pleased. This time the installation went fine with our water heating but the technician scratched our wood floors during the process. I'd like a call from management to discuss this issue.

Problem was found quick and fixed just as quick-I’ve never had an issue with First Choice!! I’ve used them for years and have never been disappointed! Maegan did a super job!

Frank did an excellent job removing our old and installing the new water heater. He also took the time to answer all our questions.

Frank Gray did an awesome job of explaining what needed to be done and fixing the past work that was done incorrectly.

Our technician was knowledgeable, courteous, on time and very helpful in helping us understand what the issue was and how we avoid it in the future. We HIGHLY recommend 1st Choice Plumbing.

Wr paid the service charge of $55, and did NOT have 1st Choice do the work ( RE-install plumbing fixtures and 2 garbage disposals after countertops put in.). Had all fixtures. Labor costs were $250-$300 per hour- pre-scheduled/ no emergency! Really?!?