Technician arrived on time and diagnosed issue quickly. When she informed me of the cost of the bad part...I had to pause. She was not willing to negotiate on her very large markup and I was not comfortable being taken to the cleaners. I paid the diagnostic charge, thanked her for her time and ordered the part myself online for a fraction of her price.
David was professional and courteous, and got the repair done with a quickness. Would strongly recommend, and will be using their services again! I feel a little awkward clicking all of the "what did I like about this business" buttons, but... Frankly, it's just the truth. Made what would've been a rubbish day into a pretty good one.
Maegan came out to perform our annual furnace safety inspection. She finished with a previous job a little earlier than expected so she was early for our appointment. She was very professional and courteous and took care to make sure everything is working properly. She was kind and patient as I asked questions and explained fully and clearly all that she did. She also made some helpful suggestions for upkeep that will help our furnace last longer. I highly recommend 1st Choice for any HVAC needs as well as their excellent plumbing services.
I'm very pleased to have my six day old pipe break repaired. 1st Choice Pro Services was quick to respond to my call, (they were the only company that answered my call, and I phoned numerous companiea for help). The service tech diagnosed the problem quickly, explained everything to me, had the parts required to repair this particular issue and was very efficient. He even phoned early to see if he could get the job started before scheduled. I can't say enough positive words about my experience and I will be keep this number for my plumbing and hvac needs. I am so happy not to be hearing water dripping from my second story as I write this. Thank you 1st Choice Pro Services for being an honest business.
Did not clean drain, advised we needed inside sewer pipe replaced at $17k estimate. I called another plumber and drain cleaned, issue gone for less than $200. My inside pipes are cast iron, when I purchased the home 7 years ago I had plumbing inspected and told it would last my lifetime so the information from 1st Choice was contradicting.
Awesome experience once again with 1st choice. Expecting a repair of a furnace - diagnosis revealed it was time to replace a nearly 26 year old unit. Opted to replace both furnace and AC. Crew was able to complete tear out and install in the same day in only a few hours for a reasonable price. Thanks 1st choice!
Frank was great! Very good explaining what he was doing and why. Promptly and efficiently installed a new toilet. Very pleased with the outcome. We will use this service again.
We had a major leak on a Sunday and 1st Choice Pro was the first to answer and was out at our house within two hours. Completely fixed within 3 hours. Quick and professional! We would for sure use again if needed.
Scott showed up right on time and was extremely professional and knowledgeable. He communicated very well with me about what he found, and made various recommendations on items that would improve the plumbing system in my house.
This business was recommended to us by our favorite appliance repairman (John Wright, H.A.S.). I'm glad we followed his recommendation. The business is very good about communication with the customer, and also one of the few businesses who will install a new gas cooktop. Our service technician, David A., was a pleasure to work with. He was able to complete the job, with the final cost being well under what was quoted by other businesses. (We also enjoyed his lighthearted and happy demeanor!) We will definitely be calling 1st Choice Pro Services for any future plumbing/HVAC needs. Hopefully, they will branch out and include electrical work in the not-too-distant future, as we will be needing to hire an electrician for various projects. We highly recommend this business as well as David A., in particular.
Elizabeth St John
Technician arrived on time and diagnosed issue quickly. When she informed me of the cost of the bad part...I had to pause. She was not willing to negotiate on her very large markup and I was not comfortable being taken to the cleaners. I paid the diagnostic charge, thanked her for her time and ordered the part myself online for a fraction of her price.
Devin Ramsey
David was professional and courteous, and got the repair done with a quickness. Would strongly recommend, and will be using their services again! I feel a little awkward clicking all of the "what did I like about this business" buttons, but... Frankly, it's just the truth. Made what would've been a rubbish day into a pretty good one.
AbductedLion
Maegan came out to perform our annual furnace safety inspection. She finished with a previous job a little earlier than expected so she was early for our appointment. She was very professional and courteous and took care to make sure everything is working properly. She was kind and patient as I asked questions and explained fully and clearly all that she did. She also made some helpful suggestions for upkeep that will help our furnace last longer. I highly recommend 1st Choice for any HVAC needs as well as their excellent plumbing services.
L Von
I'm very pleased to have my six day old pipe break repaired. 1st Choice Pro Services was quick to respond to my call, (they were the only company that answered my call, and I phoned numerous companiea for help). The service tech diagnosed the problem quickly, explained everything to me, had the parts required to repair this particular issue and was very efficient. He even phoned early to see if he could get the job started before scheduled.
I can't say enough positive words about my experience and I will be keep this number for my plumbing and hvac needs.
I am so happy not to be hearing water dripping from my second story as I write this.
Thank you 1st Choice Pro Services for being an honest business.
Angela Hackler
Did not clean drain, advised we needed inside sewer pipe replaced at $17k estimate. I called another plumber and drain cleaned, issue gone for less than $200. My inside pipes are cast iron, when I purchased the home 7 years ago I had plumbing inspected and told it would last my lifetime so the information from 1st Choice was contradicting.
Ellen Nollenberger
Awesome experience once again with 1st choice. Expecting a repair of a furnace - diagnosis revealed it was time to replace a nearly 26 year old unit. Opted to replace both furnace and AC. Crew was able to complete tear out and install in the same day in only a few hours for a reasonable price. Thanks 1st choice!
Douglas Wolkin
Frank was great! Very good explaining what he was doing and why. Promptly and efficiently installed a new toilet. Very pleased with the outcome. We will use this service again.
Janet Cesmat
We had a major leak on a Sunday and 1st Choice Pro was the first to answer and was out at our house within two hours. Completely fixed within 3 hours. Quick and professional! We would for sure use again if needed.
Jon Goldberg
Scott showed up right on time and was extremely professional and knowledgeable. He communicated very well with me about what he found, and made various recommendations on items that would improve the plumbing system in my house.
Cyndi R
This business was recommended to us by our favorite appliance repairman (John Wright, H.A.S.). I'm glad we followed his recommendation. The business is very good about communication with the customer, and also one of the few businesses who will install a new gas cooktop. Our service technician, David A., was a pleasure to work with. He was able to complete the job, with the final cost being well under what was quoted by other businesses. (We also enjoyed his lighthearted and happy demeanor!) We will definitely be calling 1st Choice Pro Services for any future plumbing/HVAC needs. Hopefully, they will branch out and include electrical work in the not-too-distant future, as we will be needing to hire an electrician for various projects. We highly recommend this business as well as David A., in particular.