Ronnie Jones AC & Heating

Incredible service! This will be a task making the long story short, however, here it goes.

I had the most difficult situation with a home warranty company to get my AC repair processed administratively so that work could be completed. Ronnie Jones AC helped me LITERALLY through the entire process. They went over and above to help me through the administrative nightmare with this other company, was very professional when they came out to assess and diagnose the issue, very knowledgeable, and was super responsive. They worked with me to accommodate my situation on several levels and ultimately was the company that fixed my AC. My AC tech even called me later that day to check up on me after he had finished the job! Talk about customer service!

I was educated through the entire process as it related to my home warranty process all the way till the end when Austin, my tech, shared tips on how to maintain the life of my AC unit.

I could literally go on and on since there was so much that happened good for me in a situation that was so bad with my home warranty company. Ronnie kept it super professional and did the hard AC job that no other contractor wanted to even touch. This company is definitely a winner and I will be referring them to everyone I know.

Thank you Ronnie Jones and team! We're now happy with a cool home now before the hottest part of the summer hits. 🤗

Ronnie was on time, knowledgeable & very professional. Had us up and running within minutes. If you’re in need of maintenance or repair … Ronnie is the man to do the job.

Ronnie Jones AC & Heating is an amazing company! Honest, reliable, knowledgeable and friendly! And - they tidy up after themselves! We are so thankful for their help and expertise. They were our contractor through an AHS warranty and we could not be more pleased with their service! We found ourselves a trustworthy AC company in the process! :)

Our tech was amazing!! He showed up on time and gave us a diagnosis right away and was back with parts in 2 days to complete the job (had to wait for approval from our home warranty) I would highly recommend this business for your needs!!

We couldn't be more happy with the quality of service provided by Ronnie Jones AC and heating... We placed an online order and was notified immediately with a confirmation. Ronnie himself arrives on time and with a smile. The man was very knowledgeable and knew what he was talking about from the get-go. He explained to me all the workings of the air conditioning unit , what I needed to do to help maintain a properly working unit, and then he went to work. Within five minutes he diagnosed the problem. He replaced the thermostat with an upgraded model and explained how to use it properly. This is by far one of the most professional and honest Homecare visits my wife and I have ever had. The price was very very reasonable and we are definitely left with a sense of well-being. Thank you very much Ronnie.
Real Review.... Cory and Kiley S.

We worked with Ronnie Jones HVAC and Ronnie himself came to evaluate our situation. On the same day they submitted the report to my Home Warranty company and have all our machines quoted. The longest time it took was my Home Warranty company to order the condenser unit and for it to be delivered. Everything was done promptly by his son - Austin Jones (really nice guy). Jana is the secretary who is awesome at communicating and keeping everything in the loop. I highly recommend them as they reasonably priced (for the portion that we had to pay) and really good customer service!

Another company which shall remain nameless came out and told me that my unit was cheap and old and was not worth putting money into. He also told me that if it needed Freon that this particular model uses Freon that is illegal and can still be obtained but is extremely expensive. (Sounds fishy.) He also let me know at that time that the cheapest unit on the market is $12k. I felt as if we should have someone else come take a look and I am so glad that we did. Ronnie Jones came highly recommended by a friend, after we told this friend about our experience with the nameless company. Ronnie explained to me everything he was doing to check the unit, including hooking up a device to see how well it was working. It was clear at that time that it did need Freon, and Ronnie had that type in his van and added it to my unit. He charged me per the amount of Freon he put into the unit plus his regular service fee. He also showed me how to clean the outside of the unit and talked to me about how I should be setting my thermostats to be getting the longest life out of my air conditioners. He was straight up. He told me he can’t tell me exactly how much life is left in my unit, but he thinks I can get a couple more years out of it. So, for $225 total I am sleeping in a cool house tonight and whenever my unit does decide to die, I will be calling Ronnie Jones to sell me a new one.

Ronnie was great about responding, confirming and showing up on time! He had everything on his truck that our broken AC needed. He got here a day within being called! In 110 % heat that means so much! While he was here he fit us in the service the other AC at a great price. I am so happy and grateful to him and his staff. I won’t use anyone else from now on. We found our guy!

After my home warranty company sent out 2 vendors who would not service my system (which was on the roof, which is pretty common) Ronnie Jones worked with me ahead of time to verify access would not be an issue. Both their dispatch and technician were great to deal with. Im grateful they were able to resolve the issue in a few days time instead of the ongoing month debacle from other incompetent vendors. I would absolutely use their services again.

I've used Ronnie Jones AC & Heating for years. They are by far the best and the most honest AC/Heating business in the IE. Family owned and they don't over charge! They don't try and sell you on something you don't need. Highly recommend them. You will be very happy with the services they provide.