Action Air Conditioning & Heating

Jimmy was very professional and polite
Worked hard and asked all question put forth to him. I’m very pleased with this young man’s performance and work ethics. Thank you so much

We used Action Air through Costco. If I could go back and start over... First it took two days to complete the job. 2 days weeks apart!! The 2nd tech that came to finish the job had no idea where the first tech left off. He asked us what still had to be done. Huh?? As far as workmanship I would say average. We have the dirty hand prints all over to show it. They brought the furnace unit through the cold air return and left that a mess! I guess no one showed them how to use a box cutter to go around and loosen the paint and caulk around the vent before removingit. Looks like I have some re-do and ceiling painting to do. My wife asked the tech about future service before he left. He laughed and said, "good luck....we're so booked.." Hopefully it's as trouble free as the previous ~25 year old system. ....9/5/21 update...Thank you for your response. So far a manager has not contacted me. In addition to the mess with air return intake vent, the tech also drilled through the wall and put a hole in my pocket door when mounting the thermostat. He also had to mount the thermostat up higher than the original leaving the corner exposed. He had to cover the hole he left when he tried to pull wire down the plaster channel. Easy fix but sloppy work. We also found a can light pushed out below where they were working in the attic. For ~12k I sure expect better.

Christian was our service technician. He was on time, professional, and most importantly he was honest. I appreciate the time he took to explain things and answer my questions.

Sam did an outstanding job! Very polite, kept us informed as to what he was doing and very thorough!

We were pleased with our Action Solar experence in every way. Their support staff was always working to provide design and permitting updates and the scheduling information provided was always accurate. The installation crews were also courteous and professional, answering all of our questions and making sure that they left the work areas clean at the end of every day. Would recommend Action to anyone considering solar for their home or business.

While my overall experience with Action Air was fair, they left the job site dirty (dangerous for my dog if he would have eaten some sharp piece of metal) and the quality of finishing work was lacking. Also, something I was originally quoted was removed last minute in what I would say was a deceptive manner. While it's my fault I missed it this action seemed shady and not the kind of customer service I would hope for.

Edit: I was told a group of mangers wanted to come out, after your company disrespected my home I don't feel like having a bunch of you out. I did let Larry my sales rep know that he could come out but did not take me up on the offer.

Joshua was prompt, polite, and professional. He shared with me the readings from his equipment tests and helped me to understand exactly why one of the capacitors should be replaced.

They took out my 1972 mastodon heater and very professionally dropped us into the 21st. century! My old thermostat will be in the historical museum.
They were here when they said they would be, they were courteous and very helpfull. Work was done accurately, (as far as I know), and the instructions were explained very clearly.
They cleaned up and took away all the debris, boxes and all of the dinosaur bones. I am quite pleased with Brandon and his team!

So pleased with Action Air's quick response and friendly, knowledgeable, and professional service. The problem with my heater was discovered quickly and clearly explained to me, and also the benefits of having my unit serviced regularly. They fit me into their busy schedule so that I would have heat for the upcoming holiday. Excellent company to do business with. I'm very thankful.

Ely was very thorough and found the problem right away. He told me things about the system that I didn’t know and that will save me money. He was extremely competent and made sure before he left that my heater was working properly. He is a great guy to work with.