Silicon Valley Comfort

I live in the bay area and usually like to call for local folks for my house repairs, garage door, water heater, and then this one, furnace.

We called them as our furnace went out on the coldest night of the year. Nina picked the call and was honestly telling us our 15 years old furnace should not need major repair or replacement. Before the call, I already did some online research and saw some horror stories.

They came next morning, quickly found the broken igniter and replaced it with a compatible but better type. John also did a thorough checkout to be sure the furnace in a good working condition.

The price is reasonable to me, especially considering the cold day with all people calling for helps.

I'll call them to bypass the PG&E controller on my AC as I'm no longer in PG&E program. The price they quoted was also very reasonable. I'd highly recommend them.

-Kenny

Everyone with this company is beyond professional and kind. Not only were they genuinely caring about our issue, but they were prompt and kept an open line of communication the whole time. The reliability alone is enough for 5 stars but man, they went above and beyond. Jonathan, our repair technician was so helpful and ensured everything was fixed and took the time to get our A/C back up and running. If I could give more stars, I would.. highly recommend!

Very pleased with their service. My previous contact with John and Nina was last year, when my A/C went out on (naturally) one of the hottest days of the year. I agreed to pay a higher price for an emergency visit, and they were outside working on my compressor at 11:00 pm, with flashlights, until it was fixed. This time around, I wanted to get my furnace cleaned. John quoted a reasonable price for "light maintenance", but said if it looked really bad when he opened it up, I could decide if I wanted to go for the complete overhaul (much more expensive). They ended up being about an hour late, but texted me to let me know, and I knew they were just being extra-thorough on the job before mine, so I was OK with it. John checked the unit, said it didn't look too bad (he didn't try to gouge or upsell me!!), so he did the light maintenance. But what's even better is that he ALSO fixed a rattle that had been going on for several years. Others had tried and either failed, or hacked a temporary fix, or said "that's the way these things are", but John stuffed himself inside until he tracked it down. Something about an inducer something-or-other. And the rattle is gone! These guys are meticulous about their work, gave me ideas for when I eventually replace my unit in the future, and were very nice to work with. Would definitely recommend and will use them again in the future.

John is a good person. He answers his own phone and he does what he says he will do. If you want to support a hard-working, independent small business owner, Silicon Valley Comfort is the hvac contractor you should call. There are too many dishonest hvac contractors who will show up and tell you your system is old and it needs to be replaced. John was able to help me fix my existing system and get it running like new. I am grateful for his assistance and glad to know that the next time I need hvac assistance John is just a phone call away.

Recently we had to replace HVAC system in our house. This is a very expensive project, I have invested a lot of time educating myself about basics and state of the art of HVAC systems, read a lot of articles on how to approach this project. One of the main learnings was that the most important thing is to pick a trustable certified contractor. When I started looking for one, I have quickly realized that I knew more about modern HVAC systems then the contractors I contacted, I could not trust such a project to those. Finally, I have contacted John and it became immediatelly obvious that he is a real enthusiast of HVAC systems, he was the right person for the job. When Nina and John started the work I was impressed with the level of their professionalism and attention to smallest details. These guys did not try to cut any corners, cared a lot about our long term health and were trying to make sure the system will be safe and efficient. John is also a very gifted craftsman, to increase efficiency of the system he created an extra duct to the second floor and constructed everything from raw materials himself. At the end we were very happy with the system, it was elegant and efficient. We have also become friends with Nina and John, they are really nice and honest people!

I met John via an internet ad June 2018 and was a bit nervous due to the previous HVAC person pulling a no show.

I could not be more happier than I am with John services. He repaired my A.C that was 15 years old and had never been serviced before. He added new hvac line and new filter system so the a.c unit can run less stressed and can lower the electric bill and it has!. The A.C has been running extremely nice. The electricity bill dropped average off $150-$220 a month depending on how much I use it.

He then recommended a tune up for my heater unit. So glad he completed the tune up because I saw a $30-$40 dollar monthly drop in my gas bill since he tune it up amazing!

John is extremely professional and knowledgeable I have recommended him to all my family and friends.

Thanks again John!

Did a great job identifying failed induction motor and found part next day to finish installation. Very personable and knowledgeable technician which works as a good team with his partner. Thanks for warming us up so quickly Silicon Valley Comfort. 🤙

I like the service. I called them at 11PM and Johnny and Nina were ready to come at 1AM in morning to install thermostat. They have done job very neat and clean. Looking forward to get more HVAC work done from Silicon Valley comfort.

The HVAC in my rental house was not cooling for those very hot 2 weeks of July, my renters were criying out, John was very patient to them and spent long hours to find out and fix the problems, even more, John explained situation and laid out sulutions for me, he is very experienced and very nice at the same time, their price is right! I definitely will recommend Silicon Valley Comfort to my friends in the future. Thank you John and Nina, I really apreciate!
Cathy Y

This one is long pending .... We had thought we had a clog in drain pipe as we had a leak from secondary pipe, and John was there to help in no time, he was exhausted from a busy day but did not think twice to come over and take a look to help out. He did mention and showed the builders had used a poor quality pipe and it had broken in a way that it required thinking out of the box to fix it as the other half was glued to the system, had it been anyone else, they would have taken advantage and called for a heavy repair, but John started thinking out of the box and came up with an innovative way to fix it... and also installed a water shut off switch (for no cost) .. amazing service and an amazing human. Highly recommend Silicon Valley Comfort .. its a relationship thats build to last...