Cabrillo Plumbing, Heating & Air

Cabrillo provided exceptional service. They went the extra yard to solve a difficult problem and did not charge extra. The service team were very knowledgable and had to do a lot of research to get to the bottom of my hot water heater's malfunction.

Excellent service! We were so impressed with Cabrillo. From our first phone call that was answered promptly - by someone who actually took some time to try to help us figure out what might be going on to the appointment. The service person was prompt, sent a text before he was scheduled to arrive which included a bit of background on his training. He spent time trying to figure it out, (above expectation!) and delivered excellent service. We will definitely use Cabrillo again.

Brian tried to snake my sewer pipe but unsuccessful due to a broken pipe from tree root. He brought 2 apprentices (Steve and Matt) the following day and completed a spot repair on the same day. Steve did most of the heavy lifting with Matt's help. I was pleased with their hard work and dedication to get the job done. I would recommend them to anyone willing to pay a little more for a reliable service and positive experience. I am happy to have my house back. Thank you again Cabrillo team!

Robert Burkett came to deal with our broken furnace. He came early and identified the problem immediately. Explained and showed us the leaking duct and a rusted motor. Also answered many questions about how the system worked. Unreserved 5 stars!

Water heater failed (same one from previous review) over Memorial Day. Cabrillo was on site the next morning and had a new water heater installed by 2:00pm, Courteous, communicative, and just clear on what was the issue and options to fix. Rob and Javier for the win.

Great service in all ways. Gessa set up appointments, was pleasant to deal with and helped when I wanted to change. Robert, the technician, was professional and competent. Very pleased I went with Cabrillo and not the people that my home warranty company wanted to send. Worth the extra cost in peace of mind

Our kitchen sink drain was occasionally backing up and leaking, but it wasn't urgent. I contacted two solo plumbers, but both were unresponsive. I then looked up a company with good reviews and reached out to them via their web contact form. Again, no answer. Then I picked up the Noe Valley Voice and saw the Cabrillo ad. I called and was connected right away to Sal. He was driving and asked to call me back, which he did promptly, and booked us for the very next day with a window in the afternoon.

The day of, I got a call from Sal that he could get a guy over sooner if I was available. I was, and 20 minutes later, Todd showed up. He was 100% professional and courteous, and super competent. He diagnosed our problem immediately and was in and out in about an hour. I couldn't be more satisfied. 5 stars, 2 thumbs up, and one happy customer!

Thank you, Todd, for clearing our rain gutter! We have used Cabrillo for almost 20 years when we have a plumbing or heating systems issue or maintenance. They are always considerate, friendly, on time, efficient, and very professional. In addition, they are safe and clean, especially during these challenging times. Great work Cabrillo team!

This place is professional personified and embodied in every sense of the word. They installed a new Gas Wall Heater for me. Came out and did the consultation and scheduled the install within a weeks. Easily the best experience that I’ve ever had with a contractor. They will be my go to for everything going forward!

Great and high quality service. I was super impressed with the amount of knowledge that our technician (Robert) had and equally impressed by the thoroughness. Resolved our issue and provided various detailed estimates within an hour for additional improvements required for better efficiency and air quality.
Easy of scheduling, dispatch system, and communication was also a big plus.
Will definitely use again on other projects and repairs.