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Gunn Salelanonda
I've used this family run business three times over the past 12 years and each time was a smooth and painless experience.
- The first time was a little over 12 years ago to replace the ancient gravity fed furnace that was in the house. I was a new homeowner and they took care of everything including coordination with the asbestos abatement service. I ended up with a high efficiency unit thanks to the Obama administration credits at the time.
- I had a good enough experience with them that when I needed a new furnace for a rental unit in the area, I contacted Howe again. We went through my options and settled on a std efficiency unit for this unit. Incidentally, while everything is always more expensive in SF/CA, the pricing was in the same range for what I paid for a similar furnace for my MIL's place in CO in the same timeframe.
- This is a family business and I've dealt with the same folks every time which is something I appreciate. My last interaction was earlier this year during a cold snap when one of my tenants noticed that his furnace was turning on but not actually blowing warm air. I ran through the diagnostics and realized that something was broken and I needed a professional. This wasn't even a unit that Howe had sold me (came with the building) but Darren found time for someone to come out quickly (its always hard to find an HVAC guy in a cold snap OR a roofer during rainy season), quickly fixed the issue (broken limit switch), and sent me a reasonable bill.
I'm not in the business of needing HVAC folks on a regular basis but this is the one company I recommend to friends AND the first number I call if needed.