Ace Plumbing, Heating & Air

Curt was our technician today, and Ace was the third company we'd had come out to look at the same issue - a broken control board. I was a few minutes late getting to my appointment, but as the HVAC unit is on the roof it turns out Curt was already back in the van calling around for the part. While everyone else told us it would be 1-3 days, and nearly double what Ace charged, Curt had the work done the same day. We could not be happier, and will certainly be glad to recommend Ace Plumbing Heating & Air Conditioning.

After calling multiple plumbing company's in the Sacramento area, Ace was the only one to actually follow through with the promise to have a technician call us back in the allotted time. I don't know what to contribute this to because if you offer an emergency/ 24/7 service, especially at an increased rate, you should still deliver the normal service any one else would get regardless of the time of day. Our plumber, Dominic, was beyond helpful. He took the time to explain what the issue was or could be and tried every option he could from the ground up until it didn't work. On his second visit we narrowed down everything it could be down to two last options and the one he suggested first turned out to be the fix for our Locked up water heater. All in all, great service, reliable and very friendly. If I unfortunately need to call a Plumber again, I at least know who I will be calling from the git-go.

The technicians at Ace Plumbing are very knowledgeable and professional. They told me what the issues were, how to to fix them and what the cost would be before work was started. The work was done quickly and for a reasonable price.

On June 16th I had been out of town.When I got home at 11:00 pm my house was very hot and my air conditioner wasn't working. After I spent the night trying to cool the house the best I could I was awake early the next morning.I made a call to Ace Plumbing,Heating & Air Conditioning and the nice lady I spoke with said she could have a man there in the afternoon.Early in the afternoon Dennis arrived at my house. In just a very few minutes he had the problem figured out. A blown condenser, which he quickly replaced.Once he finished the A C started working properly and cooled the house down very well.I am really impressed with the fast, professional,service I received from Dennis. His skill as a mechanic reflect credit on himself and Ace Plumbing Heating & A C. Thanks! I would recommend Ace Plumbing Heating & Air Conditioning to anyone!

Ace Air Conditioning is wonderful! I called on a Saturday afternoon and received service that night! Dennis was wonderful! He had our air conditioner up and running, and actually cooling in 30 minutes. I would recommend them to anyone! Great service and wonderful people.

First I want to thank God for Ace Plumbing! OMG first time they came out was on 12/31/20 and Ivan was the Specialist that came out. And tell you as a first time home Buyer Ivan educated me on my plumbing with the Toilets and how a 2 bathroom home works together. Then I had a Shower handle problem, which had broke, Ivan wasn't available due to a massive job he was on. So they sent out Joe and I tell you just like Ivan, Joe explained/educated me on everything about what he was doing and how that part of the system worked! THANK YOU JESUS AND ACE PLUMBING for teach me about my home when it come to the plumbing...if I have any other plumbing problems they are getting a Call from me!!

Called Ace based on reviews when we could not get our furnace to come on. The house was freezing and we could not imagine waiting a day for a repair. Ace sent Aaron to us within the hour. Good news was we only had a sticky thermostat.. Aaron then examined the furnace itself and gave us some great maintenance advice and pointed out a couple of area to watch. We'll need to replace the thermostat in the near future but for now the house is toasty once again. Thanks Aaron and Ace.

My water expansion tank above my hot water heater sprung a leak and it was 6pm on a week day. I called Ace and they gave me a quote over the phone that was better than the other places I called. The repair guy the sent out (JAMES) not only did a great job but also did it SUPER fast which is awesome since they charge for every 15 mins or service. The total $$ was even less then they quoted me over the phone and as a mom to two kids under 2, I was super happy about that. Thanks again James and Ace Plumbing!

Before I leave a less-than-four star I like to give a company the chance to fix it. I had numerous concerns and contacted the GM Scott. He said he'd talk to the technician. Shortly after the technician, Jessie, showed up at my door angry. We discussed my concerns, some of which were misunderstandings, until he accused me of just wanting work for free. I let him that was not the case, the check was written, and this exchange was completely inappropriate.

I called Scott back and said I understood there were some misunderstandings, but I thought it was inappropriate to send the technician to talk to me when I called him. Scott said they'd gone above and beyond for me and I should just pay, shake hands, and go our separate ways. Wow.

I paid the $915, and my three-star review is now a one-star review. To summerize: Ace is prompt, but Armstrong plumbing was able to complete the inspection I paid Ace $185. (Jessie theroized they have different sized cameras.) I'll never know if the additional work I paid Ace for was necessary. Also, it doesn't appear Ace isn't BBB accredited.

Have used ACE Plumbing for the replacement of the heater AC at our home so when we needed repairs of the AC at my late father in laws home we called ACE. Fortunately, Dennis came out and quickly discovered the problem in the attic. A weld by the previous installer had failed and lost all the refrigerant. Dennis was very quick with the repairs and explained all that was necessary to get the systems up and running. He was a pleasure to work with and we greatly appreciate his knowledge and expertise in fixing the problem.