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Brody Pennell Heating & Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ryan Malone

We have been using Brody Pennell for over 5 years for our HVAC system maintenance. They are wonderful. All technicians are professional and knowledgeable and always on-time. Would definitely recommend to anyone.

Steve Springer

Caesar was really a wonderful technician and explained everything and walked me thru all options to keep system good and functioning going forward. Terrific

Susanna McMaster

We recently had our HVAC serviced by Brody Pennell and Ivan who serviced our unit did an amazing job. He was professional, thorough and went the extra mile to give us a great experience.

Robert Frantz

Very enthusiastic, qualified and professional. “Hats off” to Enrique D., Tony M. And Nathan C. for their outstanding service; their persistence got the job done. I am a longstanding customer and will continue to be one.

Greg Bernstein

Antonio was very knowledgeable, professional, and took care of the semiannual servicing of my HVAC. He also explained a couple things to me which I appreciated. I have been using Brody for decades, and based on all the great service technicians they’ve had in the last few years, I highly recommend using them.

Veronica Velasquez

Incredible job! We just installed new ductless mini split with Brody. Lovely meeting and collaborating with such a responsive, reliable and professional team. Thank you to Ken for a great consult! And many thanks for Sal, Ben, and Daniel for such a beautiful job installing our new HVAC!!

Craig Block

We requested a service call at approximately 8am and Cesar was at our place of business by the early afternoon. He didn't require much guidance, simply asked for the thermostat location and took care of the rest. He was very polite and professional which made us feel confident that the issue would be taken care of quickly. He found our filters in our storage room on his way up to our unit and got us going quickly; we had heat again within 45 minutes of his arrival time. Then advised us to service our units regularly which we hadn't been doing. All around great kid, he did a great job.

Clara Garcia

My mom called me after she got off the phone with Brody Pennell to tell me they were nice, professional and attentive. She said she spoke with Michelle and she was one of the nicest representatives she has spoken to in a while. I don't leave reviews, but the fact that Michelle was nice to my mom made my day and hers. Not a lot of companies care about customer service anymore.

Monique Lotze

Emmith came out the same day I called, he was super helpful and showed me pictures of everything. Very professional and honest. I signed up for their yearly maintenance program to keep on top of my A/C and Heat.

Jeff Salazar

Jeffrey's cander and professionalism is top notch. He provides great customer service and leaves you with a new and better understanding of your installed product with honest recommendations. Thanks again! Jeffrey 👍

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