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Brody Pennell Heating & Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
The Book Worm

Giovanny went above and beyond to fix my air conditioner. Even found a crack in my furnace which saved a dangerous catastrophe in my family house. Extremely Satisfied with my professional service. Great work Giovanny, Your the Best!! Tom. R.

nancy Zarcufsky

The service technicians are so professional and so thorough. Marco and Marcelo were so polite and explained everything in detail. Including pictures of the equipment. I have a maintenance contract now with this company. And I'm so happy I do! Being a new customer I cannot express how pleased I am and I highly recommend them! 💯

Michelle Rotberg

All the technicians were a pleasure to work with and have around. Ken Shannon came out first and evaluated my situation. Two days later my old furnace was replaced and a/c added thanks to the great work by Jose.R, Chrispher.M, Enrique.D, Jonathan.A and Wilson. Thank-you!

Tisha Eastman

Marco was very knowledgeable and professional. He helped me navigate the complexity of my heating system and weighing the pros and cons for repair vs replacement. Thank you!

William Pao

This was my first time dealing with Brody Pennell. The technician was Octavio Delgado and he did a fantastic job of cleaning up my central heater up in the attic. He showed me that the air filter needed to be replaced and even went out of his way to clean not only the heater, but he vacuumed out all the dirt/dust that had accumulated around the vent. The difference was like night and day. Whereas the system used to run all day and barely heated up the house, I could now immediately feel the heat coming through the air vents. Very professional and did a great job. I also signed up for the maintenance plan as it comes with replacement filters too! Would definitely recommend to friends and family!

Adamson Go

Juan Molina performed a thorough diagnostics and inspection of our furnace/AC system.

He discovered that the furnace is leaking carbon monoxide when turned on!

Also, a circuit modulating the system is blown and needs replacement.

He called his supervisor Ashton Krahenbuhl who was able to come over promptly.

Both clearly explained the issues and suggested sensible options.

Excellent service and very professional!

Tyrus Emory

Professional. Responsive. Guaranteed to upsell you on things you don’t need and gouge you at every possible opportunity. Are their competitors any better? No; often they’re worse. But that doesn’t make it right. Get a quote then get a second opinion.

Patrick Mullen

Enmity is extremely professional. He completed the work and walked us through the issue with our coil. He immediately called a team member to have that technician come to our house to give us options on next steps and answered all of our questions. The entire experience with Emmith and BP has been easy. I highly recommend Emmith (11/10) and BP!

Aiko Fukushima

We highly recommend this company and our technician, Ivan.
We scheduled appointment at 7am for 8-10am slot on the same day. We received a text saying that Ivan was on his way around 8am and he came at 8:30am. He was very knowledgeable and found the issue with the heater right away, fixed it pretty fast.
After the repair, he sent us all the pictures to show what he fixed.
He was so polite and easy to work with.
We were so impressed by the service!

Meg Watt

Jeff, our maintenance guy, was great. He was on time, used shoe covers and was polite, informative about the processes he was performing. I only started using this company last year and would highly recommend then for their professionalism. They communicate well and the service techs they use have be very good.

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