Capistrano Air

Hands down, most reliable, honest, affordable local gem in the area. Matt was incredibly attentive and makes you feel like you are the only customer he has because he completely engages in conversation with you and explain everything. He had someone at my house the same day for a diagnosis. He followed up with me via phone to make sure I received my quote because he had not heard from me. There was a slight discrepancy in the email address he had and I was so grateful he followed up with me. Once he had the correct email, I had the quote in 1 minute. He was able to schedule the repairs super fast. The crew (Caden, Shane and one other gentlemen) were incredibly friendly, respectful, prompt and knowledgeable. They were so fast, they changed out my entire outside unit and furnace in 6 hours. Thank you Matt and your crew for giving my family air conditioning for an unbelievable competitive amount of money and superior quality.

Matt in the office was great and scheduled a time to inspect my system and install a smart thermostat. Luis was on time and quickly installed the thermostat and did a quick review of our system (this was our first maintenace since buying the house). I am very picky about the people who service our HVAC systems and was impressed by Capistrano Air. Will be using them on a regular basis.

Every encounter with Matt and his team has been nothing short of professional and with an emphasis on customer service. I don't hesitate to recommend them for any installation or maintenance work. Compared to other companies I've used over the years they are top-notch and I'm only sorry that I didn't start using them sooner. Great company.

These guys are great. Fast and responsive. We contacted 5 different companies in the middle of August when our ac all of a sudden stopped working and they not only responded quickly but made sure to come same day! Got us back up and running same day, luckily it was that type of issue, and quoted us a system that was extremely reasonably priced. They didn't raise the price quote just because they could. We appreciated their help and transparent pricing. Absolutely would use them again.

Briefly to give a high rating to your service gentleman Louis.
He came in, diagnosed our heating issue, he was extremely professional, ethical and honorable.

Thank you so very much Louis.

I called last night and left a message when the compressor on my A/C unit stopped working. I followed up this morning with Matt and he scheduled a technician for between 1pm and 5pm today. Given the heat wave in Southern California, i was ecstatic that Capistrano Air was able to accommodate my heat emergency the same day. The technician arrived promptly at 1:00pm. He was knowledgeable, courteous, professional, and well trained. He agreed with my assessment of the problem and was able to fix it in 30 minutes. This is a company that will not only have my HVAC business but a company I will use for routine maintenance and will delighted to recommend to others. I already have recommended them to my next door neighbor who called a company 5 days ago to schedule an appointment that has yet to call back. This is a top notch organization and I have already told the technician that I will use them in the fall when I plan to replace my 14 year old compressor and coil.

Had an old furnace/AC unit in a mobile home inspected. The technician “Luis” was pleasant, competent and punctual.
At this point I would recommend this company for your heating and AC needs.

Zack was very responsive provided me a quote for my new AC system within the day, he was easy to talk to, provided common sense recommendations and did not try to over sell me. The installation team of Caden, Cheyne, and Hunter were very professional. They were on time, courteous and did the job quickly. I highly recommend Capistrano Air!

Capistrano Air came to give me a second opinion on my HVAC. they had it diagnosed and fixed in less than an hour. The previous company took 2.5 hours just to tell me I needed more testing that they were going to charge me over $4000 for. I am very grateful I called Capistrano Air.

George inspected a recently installed HVAC system for its first annual checkup. He immediately found that it had not been wired properly. I had paid for a dual stage fan but it was wired for only the A/C side, not the Heating side. George fixed it in 3 minutes and it all works great.