Capistrano Air

I returned home on a Saturday and was greeted by a heat wave and a hot house. I turned on the air conditioning and heard "pop!" followed by the smell of acrid smoke. Worse, there was no cool air.

I called Capistrano Air and they were able to schedule an appointment for Wednesday. Luis arrived, and quickly diagnosed the problem as a blown transformer in my forced air unit. He then recognized that there was an electrical short somewhere in my system.

He took the time to troubleshoot it thoroughly before diagnosing a problem with my old Nest Thermostat. The blown transformer and increased voltage likely overheated a component within. As an electrical engineer, Luis' explanation made sense to me. I did not feel like he was trying to exaggerate the problem in order to inflate the invoice.

I said I would replace the thermostat on my own. And I did.

Luis even cleaned out our condenser. All of that extra time and effort spent beyond replacing the transformer, and the total invoice was still under two hundred dollars. I cannot overstate how surprised and pleased I was with the quality of service I received from Capistrano Air. I recommend them without question.

June 30, 2023 -This team is a quality team. They are very quick to response, HONEST and take the customer into consideration. I have deal with many service persons over a lifetime. And this company is superior. Recommend for all Heating and Air-conditioning needs. (Keep up the good Capistrano Air). Satisfied Customer: Mike L.

Great job, again. They came out in 2 days (not bad for a holiday week) and were well within the time frame they gave us. The workers were friendly and had us up and running in no time, at a reasonable price.

Capo Air has been great to work with. They installed our AC unit 6 years ago and we were really happy. It recently stopped blowing cold air and they came out quickly. Ended up being a minor issue and fixed at the same time. The charge to handle it was very reasonable and we will definitely continue using them.

Capo Air replaced my 20+ yr old furnace and 15 yr old AC -- very happy with work done! Chose Capo Air based on reviews - found reviews to be totally accurate ... entire staff are very professional and pleasant to deal with, answering all my questions. Caden & his install team were amazing ... did excellent job with both old equipment removal and new equipment install, as well as did thorough cleanup once done. Would highly recommend!!

This company is the best A.c. and heating company by far in Orange County. We have used them on multiple occasions. They are honest and charge a fair price for there work. And have not even charged me on several occasions to fix minor issues. They are smart kind and fast. I have used several other companies that tried to rip me off. These guys are the opposite. Best company I have ever used by far.

Great service. Very helpful and provided good information even before I asked for a service call. Arrived as scheduled, explained everything, fixed my heating/AC. Very courteous. Very fair pricing. I would definitely use Capristrano Air in future. Highly recommended.

Capistrano Air has responded quickly and on time whenever I have called for service. They have always been professional and quick to diagnose the source of a problem. Then they let you know what the options are and how you can save money instead of trying to upsell you. I really trust this company and have recommended them to my neighbors and anyone in need of heating and air conditioning service.

There is nothing i dont like about the entire experience. Starting from sales, to contract to installation to cleanup. This is a honest business with good old fashion honesty and work ethics that you will appreciate and cannot find elsewhere.

Patrick worked with me on numbers to help with a viable solution that I was able to afford to replace 2 brand new central AC systems simultaneously.

So i got 3 guys here (they just finished 1 hrs ago), each with individual jobs and speciality for 2 days in a row installing 2 brand new systems and gutting some extra duct work. The teamwork between the guys (Mike, Hector and Zack) was impressive and flawless. Their professionalism was throughout the process and is reflected in the completed job.

I did make my comparison between several companies and by far this company stands out. I will definitely use this company again for repairs (at my parents place!) and also highly recommend them to anyone interested in system replacement.

I now am ready for the summer with quieter and more efficient systems. Summer heat, bring it!

These guys are very responsive and professional. They did a great job of diagnosing my problem and suggesting a plan to fix it. Pricing is fair and reasonable. Will definitely use them again and recommend them to anyone with an HVAC problem.