Kappl Heating & Air Conditioning

This is a great HVAC company!
The owner Kevin Kappl and all the personnel are very friendly, highly professional, knowledgeable and reliable. They recommended and installed my home system which I have been greatly satisfied with for several years. The service technicians are very neat, friendly, and never cut the corners. Special thanks to Christian who recently performed system service in my home.
I highly recommend this company.

We were very pleased with Kappl for the replacement of our 22-year-old HVAC system with a heat pump system. We chose Kappl after interviewing 3 contractors. Kevin Kappl checked out our old system, measured every room to calculate the required size, and inspected the ductwork in the attic. He explained the alternatives and prepared a detailed proposal with links to the manufacturer’s comprehensive information. The proposal included the required building permit, California-mandated HERS efficiency testing, and city inspection. (Another contractor told us we could save some money if we skipped these required steps.)

We chose a variable-speed Trane heat pump system for both heating and air conditioning. Because the system was installed in November, we haven’t used the air conditioning after initial testing, but the heating system works well and the thermostat is easy to use (and to control from our phones).

The installers did an excellent job. They were punctual, efficient, and professional; they left the area very clean after the first day and after completion on the second day. Christine Kappl kept us informed of the plan for the estimate, installation, HERS testing, and inspection, and sent us a detailed invoice with model and serial numbers for each system component.

In summary, we recommend Kappl without reservation.

Christian showed up on time and was very professional and courteous. He diagnosed the problem, and explained to me the options and what my selection would mean in terms of longevity. That information influenced my decisions.

Kappl actually came to me about 5 years ago as part of a LADWP program to check my system and install a Nest thermostat. They had positive reviews Yelp and I recalled my experience that first time and that influenced my decision to use them again.

The service calls I schedule with Kappl are always top notch! Madelaine is so easy to talk with and makes scheduling easy! and Christian the technician is friendly and courteous and thorough..... A pleasure to do business with this company!
Thank You!!

A technician came out within three hours of our call. Tony was very professional and polite. His work was thorough and he provided us with advice on how to go forward. Madeline and Christine were very supportive and proactive in taking care of our phone calls and emails.

I get a response right away when I call Kappl. The technician they sent today (Tony) is very nice and very professional. He’s been here a couple of times and each time he does a great job with giving me suggestions on how to make the system efficient and communicates any potential issues. Madeleine (she’s the person I’ve spoken with a couple of times) is very nice and professional over the phone. Very helpful and thorough with checking my account to make sure everything’s up-to-date.

KAPPL was one of several businesses we considered for replacing our 20 year old system with a new high efficiency ac and heat pump system. KAPPL provided the best knowledge of what our needs and options were, plus they were competitive on bids for purchase and installation. They were honest about what we needed and didn't need. KAPPL had great working knowledge and supported us to ensure we applied for available rebates. At installation, they were very conscientious of keeping everything clean, they were on-time and very professional, and very helpful in addressing any issues that came up. Our new system has been installed and working now for almost 2 years, everything has met or exceeded our expectations. Love that they're a family run business! Would strongly recommend them!!

We've also chosen to use KAPPL for our ongoing maintenance, we've been happy with their professionalism and the quality of their work. Would strongly recommend!

Juan was very personable and explained everything. He provided us with good information about our options and performed the work effectively and efficiently.

Christian was here on Wednesday to install a Nest thermostat, service the A/C unit and clean the furnace burner build-up. He was very professional and thorough. He took the time to make sure the new thermostat was connected to the wifi and working properly. He also added freon to the A/C unit. Overall, I'm happy with the service he provided and Kappl.

I am very happy with KAPPL Heating and Air Conditioning Company. Our technician Christian V. is very knowledgeable and professional throughout the 2 hours of service. I wish I can give them more than 5 stars.