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Amenities

  • Wheelchair accessible entrance
  • Online estimates
  • Onsite services

Kappl Heating & Air Conditioning Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cindy Quinteros

We have required Kappls services twice now and they exceeded our expectations both times. Christian was professional and friendly. He made sure our needs were met and all questions were answered before leaving. He proved to be very knowledgeable and was able to address all of our concerns. I would highly recommend Kappl Heating. Ask for Christian!

Jonathan Degann

I have had only the best experiences so far with Kappl heating and Air.. Kappl installed a package heat pump system which handles both heating and cooling for us.

The initial bid was very transparent and well laid out, and it beat the next bid by $800. All the people I worked with have been very responsive. They've kept their appointments meticulously. During the actual installation, I found it very easy to talk to the individuals with any questions I had, and got clear helpful answers. Ivan was terrific during the installation process when I had particular needs. When he found that the ducts could have been laid out a little better I was amazed when he told me they'd make the (modest) changes at no extra charge. Tony was very helpful with the initial inspection and follow up. He was absolutely on the mark when he advised me to replace the system rather than repair what was really a old and not very well functioning system. Andrew ran the whole thing very smoothly from the back end office, and I always felt that I could call him up when I had questions that needed elaboration and get a clear answer.

And now, a couple of weeks in, the new system has been functioning so much better than what we had before.

Tyler Wilson

Quick, friendly service. They always do good work and are very pleasant to deal with.
The repair man Tony made sure I understood the issues all well becoming best friends with my dogs.
Their customer service is also great. Madeline was very polite and called to check after my appointment to make sure everything was still working properly.

I have used them before and I will use them again!

Edward Lyons

Newly installed AC stopped working and I called Kappl to arrange for service. Madeline was able to have a technician come out that afternoon and Christian arrived on time as promised. Christian was polite and professional and quickly diagnosed the problem as a loose connector inside the AC unit. Greatly appreciate the fast service given we were facing triple digit temperatures here in West Hills. Great job!

Sepideh Norouzi

My friend recommended me this place and I highly recommend this pace too. I’m so happy to receive service from Christian Vasques because he knows his job very well! We repaired our AC before but the technician never change filter or cleaned the AC although we paid enough money. Christian ,patiently, in the very hot day, worked for two hours on hour AC and didn’t charge us a dollar because our AC problem was eligible for using the city rebate. Madeleine ( nice lady) explained to me on phone that we can have a free thermostat too. So I had a great service with a great team without paying a dollar.

Matt Hall

The service was great as usual. Every time they come out to service the HVAC system the are on time and always courteous. Tony was the technician that came out to do the service and was very helpful in explaining how to keep the system running at its best. Super friendly staff and technicians whenever I call and need something done.

Cedric Houston

The service technician ( I cannot remember his name) was extremely helpful and nice. He explained everything to me in real time and was quite efficient at his job. His level of professionalism was outstanding. I am glad that I called and used your company today. I will call back to get his name so he can get credit for his outstanding service today.

Jennifer Ngo

Christian is a highly skilled and knowledgeable professional. He knows his craft and would recommend him anytime!

H Spencer

Kappl’s team was quick to respond to our call and sent technician Christian to our rescue. He quickly diagnosed our system and had the parts required with him. Christian explained the diagnosis and repairs to us and patiently answered our questions. He made sure the house was cooling down before he left. Despite the 110+ degree weather which made for a long day of hot repairs, Christian was in a great mood and saved the day. Thank you!!

Sonia Lakhanpal

Christian is very nice and very professional. He came right on time, and really took the time to my AC, vents, and thermostat. The install for thermostat was a little tricky, But he didn’t give up and now it works beautifully!! Thank you very much Christian! Highly recommended!

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