Kappl Heating & Air Conditioning

Our 27-year-old heating-cooling just went dead a couple of days ago. Check of electrical showed it must be a problem with the heating-cooling system itself. Called Kappl, spoke with Madeline, who was very professional, and who set up a same-day appointment with a tech. Tony, the tech, was on time, knowledgeable and efficient. He tested the system, diagnosed the problem, showed us the damaged parts, and explained what needed to be done. After quickly securing the needed parts, he installed them and tested the system. He coped with a problem the new part presented and our system works fine. We are not cold any longer! Everyone we dealt with was professional, personable, and helpful. Thanks, KAPPL!

This is a legit HVAC business with a real company address, and they install high quality products. Not some guy running an HVAC business out of his house. My AC and new heating system runs like a dream. I felt very comfortable with the HVAC technicians they sent to my home. Nelson & Ivan were very kind & skilled professionals, it was amazing watching them work, these guys are the major leaguer’s in HVAC. I’m glad that I went with this company. It’s a big investment to replace an AC unit, a heater unit, and all the duct work in your home so make sure you go to a legit business with quality people; you get that here with KAPPL.

We have used KAPPL for years and have always been very pleased. Our heater stopped working last night. I left a message for KAPPL at 7:30 this morning. They got back to me really quickly, and had a tech (Christian) at our home by 9:30 am. Christian determined that a recent earthquake had tripped our gas, and our heater happened to be the first thing affected. When we checked our hot water, we realized it went from being hot yesterday to tepid today. Not only did Christian go on the roof to reset the HVAC system, he even restarted the pilot light to our hot water heater. We started getting heat right away. Christian was awesome, and we highly recommend Kappl.

Tony was very professional and helpful. He even took the time to explain my system to me so I can run it more efficiently.

I called many company but kapple was the only one set the right expectation and follow up and came right time as they promised .Tony was the technician and patiently took care my Ac issue .definitely i sevaed their number for future business .

Hands down the best in the business. I use them every year to make sure my AC is ready for the beastly summers we have here in the west valley! I recommend them highly.

Christian was amazing. I was sad when the maintenance was over and he had to leave. I only met him when he arrived on time to do some maintenance on our AC unit, but he immediately was friendly, professional, and interacted with me as if we were already really good friends. He did everything that was scheduled and ran multiple tests to make sure that our AC unit had what it needed to properly run. He also stayed with me to make sure our smart thermostat was installed and I had full control of it on my phone.

In regards to scheduling, Madelyn was always so courteous and helpful over the phone. She promptly scheduled an appointment, called to confirm it a few days prior, and then immediately called after the service was done to ensure I was satisfied with the work. Will definitely recommend them for any AC unit needs!

Absolutely great service from Christian at Kappl. He let us know he was running late and when he arrived he explained everything he would do. Thanks!

I chose Knapp Air Conditioning Service based on the positive reviews, and I was not disappointed. I called first thing Monday morning and spoke to Christine who was super polite, was told that I would be the last appointment that day. Christine kept me in the loop as to when the technician would arrive. Tony Leon the technician who was dispatched to my home, was extremely courteous, knowledgeable and explained everything whilst doing his checks. He even handed me the part that he had, had to replace. My a/c was up and running prior to his departure, and he waited to ensure that the temperature was what it should be. It’s 88 degrees outside and I am very thankful and truly appreciate the fast service received. Great team work. Thank you!

HVAC heater went out, Madilyn dispatched Christian who found the problem. They scheduled a next day appointment to make the repairs.
Nice people and they did an excellent job.