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Bellows Plumbing, Heating, Cooling & Electrical Reviews - 55

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Leslie McFadden

I contracted with this company through Costco when my central air unit stopped working during a heat wave. Right away this company reached out to set up an appointment and schedule the installation. The installation crew was prompt, professional and did a great job removing my old AC unit and installing the new system. Highly recommend.

Judy Yuan

I had Very Bad experiences with this company. My AC and Smart thermostat were not working, so I called this company & made appointment.
The technician came, took a look, spend about 30 minutes, hand me the invoice for $328 without giving me the estimate and charged me. He explained the fuse cost $ 179. what can I say, I just paid & feel ripe off.
After 4 days, the system was Not Working again, so I called them made an appointment & specifically NOT wanting this technician. Guess what, he came & spend another One Hour, not knowing what to do. He asked me” What do you want me to do?” I said “ I want this system to work again” And he gave me some options, and I said” I don’t know what to do”, and he said” You Don’t Know?” Of course I don’t know what to do.If I knew, why did I hire them?
After he spent one hour & talking to himself, finally he said if I want my system work again, I have to rewire the whole system cost me another $410.
Of course, I didn’t use them. Another $410, seriously?
Instead, I hired another all 5 star company only cost me $ 185 fixed the whole system for 2 years parts and labor warranty without rewire the whole system. Also, if i want to change that fuse, only cost me $5.

Dear customers, if you ever want to hire somebody to fix your AC unit, this company will be The Last company you should consider.
(1) Their diagnostic fees is more then the other company
(2) The technician will charge you before gives you the estimate
(3) The technician’s attitude was rude.
(4) They Never return the phone calls.
(5) Lastly, the technician gave me the option was NOT necessary only cost me more.
I just hope this company will improve their services, may be they will have more businesses one day. After all, customers know what kind of company your are, we are NOT dummies.Remember, Customer Always Right!

Morgen Kimbrell

I have been thrilled with the work that has been accomplished. Nick and David, our installation team, are professional and friendly. I cannot speak highly enough about them. We still have a bit of work to do to make the City Inspectors happy, but we should be complete with that work in a matter of a few days.

Our only unhappiness with our experience is that Bellows is so good at what they do, it takes a long time to get through the process. We got our initial scope of work estimate and bid proposal on June 28, 2021. We accepted their bid in early July. Unfortunately, due to the workload, the installation of the AC unit was not accomplished until September 28 and 29, 2021. It has been a long, hot summer . . . sigh.

Anyway, I think Bellows is a great company with superior staff. I would recommend them to others. I would also recommend having AC units replaced in the dead of winter!

Frances Tan

Our more than 30 year old furnace was having issues, so we took that opportunity to reach out to Bellows for a quote to replace the furnace and add A/C. Carl, the salesperson took the time to explain the different options which helped in our decision making process. Once we agreed to proceed, Russell, the project manager, visited our house to ensure that the logistics were being planned properly. Since we decided to move the furnace from the closet to the attic, additional preparations had to be done. Once the date came for the installation, the workers were prompt and worked three and a half days to finish the project. It's been two weeks since the completion and we have enjoyed using both the furnace and A/C (on different days) with absolutely no issues. We highly recommend Bellows for their knowledge, professionalism, and skills.

Del Orate

Michael arrived at 2 PM as he mentioned earlier when he called to notify me at 1PM.
He inspected my unit and cleaned the coils on the condenser.
He showed me what to check like the filter which need to be changed yearly., check for any water back
Up. Everything was working in excellent condition.
Keep up the yearly maintenance and warranty will be covered.
Overall I was very satisfied with the service that Michael provided and even mentioned that hope to see him again next year.
He said that the plumber will come to do a maintenance check on my water heater.

Joanne Allen

Bellows was professional, timely and competitively priced for the installation of our new air conditioner. Personnel were were respectful and courteous. Bellows provides excellent communication through the entire process. I would highly recommend this company.

AtLmvi Lmioz

They are very professional, and they really do the good business. Enjoy their service. The issue I met is the clogged toilet. The toilet works better than before after they fixed it. Very thanks for their service.

Craig Champion

Nick and Jake did an excellent job installing two furnaces in my home; whole team at Bellows was good to work with; very professional and responsive. The Costco/Bellows partnership worked seamlessly, and pleased with the Lennox heating system. I recommend them. I recommend they use booties going into homes as many contractors do.

Eleanor Kinoshita

Called Bellows Plumbing, Heating and Air for my air conditioner that was not cooling the house. The technician, Steve Huth, arrived on time. He examined the a/c unit and discovered what the problem was after performing his diagnostic tests on it. Steve was professional and very informative regarding the problem and answered all my questions. I highly recommend Bellows. Thank you!

sue landaiche

A sales rep visited our home to discuss a new Mitsubishi heating system. He provided consultation and a price-estimate within a convenient amount of time. He was friendly, helpful, and covid-safe. We have not yet made a decision about this upgrade.

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