ABS Heating & Air Conditioning

I recommend this business whole-heartedly! I was very nervous about installing HVAC in my home due to the cost. We got several bids, noting various differences in components and methodology when talking to each installer. Because I told each vendor I had a budget, various items were adjusted to keep the cost down, but when I talked to Bob about the project, he taught me so much about how systems are designed in modern construction and why it was important to consider new ducts/registers and intakes even though I already had a working duct system, that I decided to use his company. He took the time to explain thoroughly the concepts of airflow design and the importance of insulated ducting. In the end, if I added all the extras to the other quotes, the cost would have been close to the same. The difference for me was the education and time taken in discussing options.

Installation was on time, professional, and of high quality. The two foremen were excellent. The lead for me was Francisco, who was just fantastic. Because I was an active participant, on site each day, there were a lot of tiny decisions to be made. We reviewed each together and made the best choice for the job and for me, whenever possible.

This was one of my best home improvement experiences with a contractor. Thank you, Bob and team!

Approximately, two years ago while in my attic I noticed that the ducting for my two bathroom exhaust fans had become loose from the roof deck and the roof jack.
Apparently that electrician I had hired to install the fans just used duct tape to hold the end of the ducting to the underside of roof deck.

It looks like he oversized the exhaust fans for the two bathrooms and they required 4” ducting and instead of getting a reducer for the smaller roof jack he used duct tape.

I was unable to find any HVAC Company that wanted to do this small job. I was told to get a Handyman to do the work. Having already had an Electrician do the work instead of a HVAC Company I wasn’t going to use a Handyman.
I contacted Trish with ABS Heating and Air Conditioning who advised that they could schedule my job as a fill in for an Installation Crew.

Rick from ABS arrived and was advised of the issue I had.

Rick crawled over the attic furnace and insulation to get to the exhaust fan ducting to ascertain what he needed for the job.

He then had to crawl over the insulation and furnace to go get parts.

Rick once again crawled over the furnace and insulation and spent time in the hot attic installing the parts.

After the installation Rick once again had to crawl over the insulation and furnace.

Rick never complained, he just did what was needed and got the job done.

As a retired Building Inspector I was able to see that Rick was doing the installation correctly.

Back to the present, my AC Unit stopped working during a weekend and I once again contacted Trish with ABS on a Monday and the Owner Bob Hall came out the next day and fixed the AC Unit by replacing a capacitor.

Bill also checked the refrigerant level and everything was working fine.

I also like the Bob posts his California State License Board license number on his website, vehicles and business card. Anyone doing business with a company that requires a license should check this site.

As always, Adam did a great job. Our heat pump went out, and Adam came the same day. Unfortunately, it was the blower motor, and it took 5 days for the part to come in. But he came out the day the part came in and installed it. He gave a fair price, and the heat pump is working great. I continue to recommend him and will use him for all my HVAC needs.

How embarrassing - the garage door guys must have knocked a switch that we didn't know about. AJ found the cause in fifteen minutes, replaced the filter, put everything back together and tried not to take payment. Will definitely use this company again when we have something more worthwhile for them.

Adam is always quick to respond to questions and requests, shows up quickly, and provides detailed information on HVAC issues. He is a handyman to hang on to as he gives lots of tips and tricks along with fixing any issues, I would definitely recommend using ABS for any heating and cooling needs!

Adam was great to work with! Highly recommend his company- he arrived quickly with competitive pricing and an honest, friendly demeanor.

Excellent Service. Adam is an amazing technician and very professional. I am definitely recommending him for any heating and ac service to my family and friends

He were very knowledgeable and hand on own the job, I would highly recommend ABS to my friends yes I would.

Worst company in the Wilmington NC area....if you want to get screwed...they're the ones for you. Came to my home ...asked to check ac unit if r22 was low...saw repair man not even hook up refrigerant to unit....charged me 185.00 for 2 lbs of r22...and AC was worse after they left.....come to find out....system didn't even need coolant. Rip-off company. ..DO NOT TRUST

Wonderful staff. This guys know their stuff. Trish provides great customer service.