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Mike Gardner
I have been working with Cold Craft for many years now and I trust them to take care of my clients who have very high expectations. The staff is responsive, courteous, knowledgeable and effective. The level of honesty is priceless, if something is not necessary they tell you that you don't need to spend the money. If something can wait they will tell you, they are not looking to make money by "doing more", they are looking for a long-term relationship built on trust. I recommend Cold Craft and welcome any reference requests.
For context, I manage very high end luxury homes up and down the Peninsula... my clients expect the best and I get that from Cold Craft.
Scott Moring
Just had a part on my ac replaced. Eli was phenomenal and after inspecting the ac knew exactly what was wrong with it. He fixed it perfectly and in little time. He was very knowledgeable and was even teaching me things along the way. Great service start to finish
Ray Ynegas
Our first time calling on Cold Craft to service our rental property failing furnace that needed to be assessed and/or replaced. Cold Craft was very responsive and quickly sent a tech to the property to review the problem.
Being very courteous to the tenant and minimizing impact on her, he was able to verify and recommend we replace the entire unit, explaining the age, efficiency, and danger aspects of the furnace, we agreed to replace it. Cold Craft quickly provided estimates of a couple of options for us to choose from. Pricing was fair, and the install and follow thru was exceptional, professional, and efficient.
We are extremely pleased customers of Cold Craft and will now always reach out to them first for all our HVAC needs for our home and our rental properties.
Ray&Betty
Natalie Forood
Kent and his team are amazing! Everyone on staff is super knowledgeable and responsive to customer needs. They take time to go over the details and explain pros and cons of the various installation options. As a general contractor, what's most important to me is to have a great sub is who shows up when promised and does excellent quality work. I highly recommend ColdCraft for all HVAC work.
Leonid Bol
I am very thankful to Cold Craft for fixing the heating problem! I have a less common heating system and had several companies come in and charge me for "diagnostics" without knowing how to fix the problem.
A lady from Cold Craft came in and new exactly what the problem was and fixed it quickly with a smile. Thank you very very much!
Amit Litsur
Staci was extremely professional and helpful. She explained each step of the way and patiently ensured that our furnace was back in order after she fixed the connections.
Dennis Zackerberg
Had several AC units checked and repaired, excellent service technician.
will young
Horrible customer service, just out to make a buck without helping the customer. Would not rely on technicians to give a straight answer. Susan the owner is very brash and rude.
Kathleen Howlett
Fair and honest advice