Veteran Air

Excellent service. The technician arrived as scheduled. He was friendly and professional. He suggested additional services but was not at all pushy - simply explained the benefits.

Great experience with Veteran Air. I called because we had a leak coming from our attic system. They were able to fit me in later that day. I really appreciated their responsiveness as I know they are extremely busy. The techs found the problem right away. They explained everything, were courteous & answered all my questions. I definitely recommend them without a doubt!

I've been using Veterans Air for 15 years now and they are amazing! Carlos came out, listened to my concerns, explained what was the issue, answered all my questions and was patient with me. Great work, reasonably priced, and wonderful service. I am a customer for life!

Very professional and timely. They always do outstanding work not just to take care of your HVAC needs, but also gives great advice and explains things very well. Rocky came out and did a fabulous job to identify the problems we had with our HVAC system. A great example of a great company who prides themselves in the work they do and serving their community!

**Update 5/30/23....Veteran Air is still the best around. Have had them out for maintenance a few times since the system install. As always, on time, friendly, and knowledgeable. I wouldn't think of using anyone else. They always go above and beyond. I recommend them to everyone I know.

These guys are unbelievable. So professional. They arrived on time, were personable, kind and thoughtful. They cleaned everything before they left, including marks on the walls that our kids made. I would use them again in a heartbeat. They didn't have the cheapest estimate but when you are installing a new HVAC system, you don't want the cheapest, you want the best install for the money. Everything in this install was top notch. Yet the estimate was midrange. Like getting a BMW for the price of a Toyota. Seriously the best decision hiring a contractor I've ever made. Hire these guys!

***Update:. We just had our first scheduled service after our install. Of course, they were on time, professional and courteous. Chris was informative and thorough. Our HVAC system has been amazing but the service has been even better. Six months later and Veteran Air was still the best choice ever. They should give master classes to other contractors. Thanks again !

****Update #2. How many times does a customer update their reviews TWICE? That should tell you something about the integrity that this company has. We had Nick out again today because I wanted to move the condenser to a different location. We are having a pool put in and wanted the condenser with the pool equipment. As always, Nick showed up early, gave all the info on the project, including some things I hadnt thought about. Then provided a no nonsense estimate. As I have stated previously, they aren't the cheapest because their work is of the highest quality. Cheap gets you repairs and issues. Right gives you peace of mind. I'm happy to pay for quality work and you should too. I didn't think Veteran Air could impress me further but I was wrong. If you don't use this company you aren't paying attention. Thanks Nick and Veteran Air for always doing right by your customers. This is a quality that has long been lost.

Just an aside. You know what I've received for these reviews? NOTHING. So many other contractors give incentives to give good reviews. I've gotten a hand shake. Why? Because excellence speaks for itself.

Carlos was on time & very professional. This was a scheduled appointment where I knew exactly what would be done & the cost. Carlos explained everything & reminded me to call the office any time if I had any problems or questions! THANK YOU Veteran Air!

Outstanding service, punctual, personable, helpful with usage of new thermostat. A 5 rating, recommend for heating, cooling issues

Very responsive - came out next morning. Also loved that they gave a 1-hour window and came right at the beginning. My emergency drain line was dripping so they unclogged it and were very thorough in reviewing the system to make sure everything else was good. One thing to note - their diagnostic fee is not the same as a regular service call fee; i.e., it doesn’t get credited against repair cost. I didn’t realize that going in b/c I assumed everyone did it the other way. Not a complaint - just something to be aware of. I actually passed up another vendor that had a smaller fee b/c the reviews made me fear that they might find other things wrong to repair. With Veteran Air, there was no upselling, etc. and I found them to be very trustworthy.

Worker took apart our gas heater to look for possible overheating of the control panel. He checked the heat exchanger for metal fatigue. Although the heater is 17 years old, it has relatively light usage. I wish that some tests could be made on the control board inside the heater, but the overheating problem and near fire situation did not remanifest itself during the inspection. Overall, the worker did a good job.

Jesse was very professional and friendly. He explained everything that he was doing and was very informative. He did not pressure me into anything and left it to me to make a final decision. He was punctual and would recommend him for any repairs.