Veteran Air

Carlos called and said he could come an hour before he'd anticipated. He was joined a bit later by a colleague (supervisor?). They were very professional, and fixed the problem for now, but recommended either more extensive analysis/repairs or replacement in the near future due to the age and corrosion of our HVAC system. We decided just to go with the "quick fix" for now, and there was no pressure to go further. We were very happy to pay the service charge and appreciated the good work done

Veteran Air installed a new AC unit a few years back and I bought the biannual service package. Best $$ ever spent. They come out twice a year and do a system check on the HVAC. Today they came out and spent 3 hrs giving my furnace a full tune up…No extra charge. Great company!!

The technician who came out for us was Jesse R. He was very good at his job and went above and beyond for us. He was also very clear and concise about what we needed and very professional. I would %100 recommended this company to any of my friends or family who need A/C services done. Thank you again Jesse & Veteran Air!

Veteran air recently replaced both of our air conditioning units. We worked with several different people and each and every one of them was professional, friendly, personal, and went above and beyond. They were on time, extremely clean, and kind. This is such an amazing company. I highly recommend using them.

Veteran Air was very accommodating with a quick appointment, which they showed up early. The repair gentlemen was very nice and explained things thoroughly. The employee who set up the appointment and called for a follow up was very professional and helpful. I have heard many great things about Veteran Air from friends and neighbors and I'm very glad I got to experience their professionalism myself.

Veteran Air did an exemplary job and at a reasonable price! I highly recommend them and, in particular, Rocky Parks who successfully addressed an issue we had with our commercial AC unit. He was quite knowledgeable and provided nothing short of honest advice in a manner that clearly wasn't to "upsell" us on anything like other companies do. You have a client for life!

Beginning with Nic L. Inspecting and providing estimate and promised service and satisfaction from beginning to end . Cristian an Steve were awesome technicians and completed installation above and beyond. Very satisfied with Veteran Air 5 stars!

Not a single thing bad to say about these guys. Everyone involved was friendly, they got me an appointment fast, showed up on time, gave a clear, fair quote, and fixed the problem. The service technician that took care of everything was Rocky, and he was professional, friendly, and obviously knew his stuff. Above all, he was honest about what did and didn’t need to be done and how much it would cost, and I’m sure I don’t have to tell people reading these reviews how important that is for most of us who know little about HVAC repair.

Better than great experience from start to finish. My call was a Sunday emergency during a heat wave, the day after my husband was discharged from the hospital. My system was almost 30 years old. They offered several solutions at different price points. They explained how long each would last. I never once felt pressured, there was no Up-Sale Pitch; just information.
During the tech visit the owner of the company was in communication with me and with the techs. It felt as if their combine decades of experience were all working to solve the problem. The owner wasn't micromanaging, he was mentoring. They left portable air conditioning units on Sunday because the job couldn't happen that day.
Monday morning the guys were here about 10 minutes early. They worked hard all day. They left the spaces where they worked cleaner than they were when they arrived. There was no waiting around for parts to be delivered, no long lunches or extra break time. They asked about our infection control and Covid protocols... These guys ticked every single box. And then some!
Every single person from dispatch to the owner supported a business culture that was professional, kind, clean, and efficient.
Would I use them again? In a heartbeat. Do I expect to? No. Their knowledge of the system and expertise fixed the problem.

Very professional. Technician was very knowledgeable and thorough.