Intelligent Design Air Conditioning, Plumbing, & Solar

Quickly diagnosed the issue, chase down the part and returned within the hour to complete the repair. Excellent professional service!

I decided to go with mini splits after my problematic central air quit working properly. I decided to go with the Hessaire which had a seer 23 rating. The company I bought it from, local, raked me over the coals for installing it my self. The first company I had come out to vacuum and charge the lines were indignant that I had done it myself.
IDAC came out treated me with dignity and respect. They checked over the system, made sure a fitting leak I had found had been repaired properly. They were professional and courteous. They gave me some tips for my next installation. For DIYers who cannot find companies to service your installation using this company will be a pleasure. For those who cannot do your own installation give this company a call! They are so courteous and truly treat you like a customer!!!!!!!!! A rarity in this day and age.
Ken

Update: I increased my rating from 4 to 5 stars after continued excellent service. My first experience was subpar, but their new team is incredible!
I chose Intelligent Design because I respect the values the company stands for. To my surprise, my first experience with a tech was very disappointing. I wanted to give them a 2nd chance this year and I am so thankful I did. Jordan was absolutely amazing. 10 Stars. He was very detail oriented in his inspection, thorough in his analysis and explained everything in a very understandable way. This was the standard I expected from the company and he delivered. I'll update my review to 5 stars when I have more appointments to base it on, but I am confident after today that I will be staying with them for good..

Plumbing issue Chris was awesome and had the problem pen pointed in minutes

This was a big job. Excellent service provided by Eric and the team. Explained everything in easy to understand terminology. Can't even tell that they were here.

June 28, 2023
Thanks for sending Tyler Weaks to do my electrical inspection today !!
He was prompt in scheduling and arriving at the agreed time.
His courteous attitude and professional manner were greatly appreciated by my wife and me !
Your integrity and consistency, as a company, will continue to draw my business !
Thanks Intelligent Design !!!

Jim A.

I was totally amazed at the amount of knowledge Charlie had of the system and the operating parameters !!
He's a credit to your company and the A/C industry !!
Please send him again !!!

Jim A.

Once again, Charles came by and really took care of business !!!
Hope to see him again next time !!!
Thanks Intelligent Design !!! ( :

Jim A.

Feb 2022 :

JP has continued to uphold the excellent service standards that I have come to expect from Intel Des !!!
He is very professional and treats our system as though it was his own.

Bring on the summer !! 😎

You guys are the Best !

Keep it comin' ...

Jim A.

I worked with the company for a short while before moving onto another industry. In my short time with them, I’ve been more than impressed by my manager Paul Matthews (and his awesome wife Amy!) and the owner Andrew Dobbins. It’s too easy to say critical things about someone, but you never see the good being acknowledged. You both made me better, and I’m succeeding in a new industry from listening to you two.

Being able to see from within that a company can be both moral and ethical, while still providing good pay and great service is incredibly rare. The level of support from within is not only encouraged, but growth provoking.

Whether you’re religious or not, you’ll find the employment very accepting of you. The service I felt while I was a technician with them felt incredible, and you can see from client to client the good that was being done. Late night on calls were very fun with the dispatchers who were always taking care of clients and technicians.

Hope you guys keep the explosive growth!

My ancient water heater died. Justin Wise came out, examined it, and prepared a quote to replace it. Today he came back and installed it. It wasn’t an easy job, but he persevered until it was done. Everything looks great, and I can enjoy hot water again. He is knowledgeable and professional. I highly recommend this company. (They had previously replaced a leaking pipe for me.) I am their customer for life.

Manny was punctual, courteous and professional. Did a great job! Thanks.

Tyler and his assistant did a quick thorough job on checking the electrical system of the house. Great job.