Delta Home Services

Alex helped me with my maintenance and made the process nice and seamless, will call him for any future work.

Our AC went out on a Friday morning, so we had an AC repair company come out. They confirmed our worst fear; the AC needed over $1000 in repairs for a 35-year-old AC. That company said it would take $9K and four weeks to get a new one, and they said everyone was in the same situation. We called a few others and heard the same answer. Then a Facebook ad popped up from Delta Home Services with an online form. What could it hurt? The online quote was $2K less, and they had what we needed in stock. Within 10 minutes, I had a phone call and an appointment to confirm everything for Mon. They agreed to schedule the installation and a crane (see photo) for Tue. Within four days, we had cold air once again. Jason and Dillion and their teams were incredible and punctual. There was a change in the AC brand from what we thought. It was a RunTru which is a Trane brand, so no complaint. Highly recommend!

While the sales process was great and we loved our sales rep, the install process for TWO new AC units was horrendous. From the lack of professionalism from the install crew, most egregiously the install lead, to the shoddy installation. This install was a nightmare. The outside units were so not level at first you could see from the street they weren't level. That was haphazardly corrected but still not level, the pads were 90 degrees off so the units were not properly centered, gravel was shoved up under the pads and a couple of shims placed between the unit and pads in an attempt to level them. The wires were not run through the rubber grommet but through metal where they would wear and short out over time from the normal vibrations of an AC unit. The lead installer never introduced himself. I only knew he was in my home because he was speaking so loudly on his phone, 2 techs had shown up earlier. Only one introduced himself. The lead installer was rude and condescending and straight up lied to my face about a conversation with my spouse. Photographs were taken INSIDE my home, next to family photos without my permission and without even letting me know new/additional Delta employees were inside my home. The only reason a conversation was had about photos is when I came out of my home office to ask about the paparazzi flashes and "get my good side" comments that were happening around my thermostat and family photos. This is far worse than the shoddy install and lead installers attitude as this is a major violation of privacy and trust. When we called to complain, the office manager also lied about the team taking photos inside my home without an introduction or permission. Turns out, he was part of the photography escapade! We had to ask every few days for several weeks to get the invoice and paperwork for the labor warranty we purchased.
While Delta did come out and correct the problems with the install, there is nothing that can repair the damage done by rude and unprofessional employees inside your home or the violation felt to have someone taking photos in your home when you didn't even know they were inside. Website says the owner demands that customers are treated like family. Not true, unless you hate your family. We asked to speak with the owner about all of this and are still waiting on that return phone call. It's been two weeks!!
I will never use or recommend them to anyone.

Used Delta Home Services for plumbing problem in shower, came on time and fixed the problem in less than 30 minutes. Profesional and clean work.

Service Technician, Israel, was on time, and very professional. He discussed things with us in a manner that was easy to understand and was receptive to any questions or concerns we might have had. Israel pointed out a loose valve, which he promptly fixed, thereby avoiding future refrigerant leak problems. His thoroughness in doing the periodic maintenance was exceptional and I would highly recommend Delta Home Services, and Israel in particular, for any HVAC/AC needs.

Very professional and great customer service. I would highly recommend Delta to everyone

I would like to thank Israel . He was really informative and really friendly. We appreciate his help.

Friendly and knowledgeable technician. Not a long wait for appointment

We needed our AC system replaced. Jason came out and performed a thorough estimate. He suggested a few changes to our duct system along with the new system to improve efficiency and performance. Jason went over all of the details with me and pricing. Within days - our new system arrived and was installed by Jonathon, Marcos and Mike. They completed the work in less time than I had anticipated and exceeded our expectations. They really went above and beyond and did a great job in a clean, professional and friendly manner. The system is working beautifully and the changes Jason suggested made a huge improvement to our indoor air quality! We were very happy with Delta Home Services and all of their employees. We will definitely be using them for all of our home services needs! Mike and Julie Palella

We had an emergency on a Saturday and called Delta, our tech Adrian Jones came out within 2 hrs and let us know what was wrong, he gave us our options and then he gave us the payment options. He was super empathetic and understanding as to the situation. Patient and knowledgeable. If I could give him 10 stars I would.