ACE Home Services

I had a plumbing check and a filter change on my water softener. Mitchell showed up in the allotted time and went right to work. He ran into a couple of snags, no fault of his, and worked steady until the job was complete. He mentioned a few things that may be needed to better help with the house plumbing needs. He was friendly and seemed to be knowledgeable of all aspects of the service he offered. He did a great job.

Use this company for the first time today. It’s very pleased with the work that done. Richard did an awesome job. He was friendly, professional, and quick. I will definitely be using them for all of my home service needs.

When you’re good, you’re good. Called last nite with a potential problem. The tech Stuart was here at 8::30 am sharp as promised, and was great. Did a very
thorough check of unit and explained
everything in detail. Offered to change filters and offered info on what to expect
in the future i.e. system, ducts, etc. Going with ACE has proven to be on ongoing asset for my home.

Ace services was contacted to perform the annual service and checkup of my home A/C unit. Aubrey was the technician who was dispatched to my home. Upon arrival he was very professional and considerate. His job knowledge was excellent. He checked my entire a/c system outside and inside my home including the a/c filter to insure it was clean and properly placed. I would recommend Ace Home Services and I give a special thank you to Aubrey for taking care of my a/c unit. Ace could not have sent a better technician to my home.

The initial response was good, the crew that came out to do the digging out and replacing the pipe was very good. The issue I'm having now is I can't get an itemized invoice sent to my insurance so I can get the covered work reimbursed to me from USAA insurance. I was told if I paid up front that You would send anything my insurance needed. But when I asked for this I was told by the service tech that ACE doesn't send itemized billing any more. You are veteran ran compony that was a big factor in me choosing you, for I am a 22yr retired Army vet myself.

What was great about this visit, Thomas explained as he worked and always made sure we understood why it was necessary for us to do. Also offered new features and plans going forward. Thomas was great.

Very professional yet personable. He was very considerate of our property and time. He wore his own shoe covers in the house without being asked. He did a complete job, resolved the problem in one visit, made sure I was a part of every step and decision made and if he noticed something that may need attention, he gave his suggestions without pressure.

Eduardo Bautista was amazing! He was super educational throughout this whole process and put his customer’s first! Appreciated his thoroughness and kindness. Austin Thompson also assisted in this visit and was super friendly and helpful! Would recommend the team!

My plumber Tyree was very skilled and knowledgeable. He did a great job at troubleshooting and solving our issue. I didn't give them five stars, because Ace's Communication was inconsistent for the amount of services i use them for. Great technicians though.

Technician Ryan Murphy for Ace Home Services is about the best employee anyone could ask for- positive , so eager to make you happy and goes the extra mile plus some to do a good job for you . Went out to fix AC at 8PM with the best of attitudes and determined to get the job don’t perfectly for Ace Home Services. He should be training others on customer service. Because of him I will always call Ace. Belinda Bergman