Kitchen sinks blocked ..Israel the plumber did a great job; +fingers! Courteous and pleasant. Great customer service! The only stressful encounter was the two day waiting as first day not able to show up due to Israel having another plumbing emergency. Understood. April 12th. April 13th was supposed to be here between 11 and 2 pm did not show up until after 5pm. It is understood that many times plumbing situations and emergencies do come up but once Israel showed up he was very professional and courteous. And got the job done efficiently. After a 2 day wait almost, job was done within the hour. I'm sure if my situation was drastic it would have been treated on an urgent basis but water filling up in kitchen sinks with odor and residue is kind of hard to tolerate.! The plumber Israel gets an A!
Bryan was awesome! We rent but he took care of us and set us up for success. Great guy, super professional and got right to the point. Give Bryan a raise! :)
Casey and John helped us come to the conclusion of replacing our 2 units without being pushy. They were very knowledgeable, professional, and caring to our wants and needs. I would highly recommend these gentlemen for any work on your home and/or buisness!!
We could not be any happier with the service received. We were told by another company who cleaned the vents that our ducts were leaking air and needed to be sealed. James inspected our ducts and advised the duct work was in good condition and did not require sealing. He also advised that we did not need insulation ( recommended by another company). Based on his honesty I would definitely use them in the future.
My washer was on the fritz and I needed it back in action ASAP with 3 kids and a sick dog. Originally when I called for an appointment they had scheduled me 5 days out from my call. However, I was pleasantly surprised when the team called the next day and said they had a cancellation. Technician Kelly showed up and was able to diagnose the problem with my Maytag washer in minutes. Not only did Kelly fix the problem, he also gave me tips on how to avoid the problem happening again and how to fix it in the future.
Previous part installed to fix ice maker not fixing problem. Reordered part to see if replacement will fix issue. Initial part and service paid in full so second round no charge. Fingers crossed issue gets resolved for ice maker
Wow! Brian was one the best technicians I have come across here in AZ. He educated me on many things with my thermostat, unit, electric, and more that I didn't know about. His customer service on the trouble shooting was above and beyond. I appreciate him letting me know what I need to purchase and replace for my unit to work. Thanks Brian Miranda!
Fridge repair, Best repair company I have ever used. My warranty tepair people couldn't fix or repair for the last 3 weeks. I called Thomas Home, and Emily in the office was very nice and scheduled me right away. My apot. Was for 11am-1pm. Kelly my technician was hete at 9am, they called first to ensure I was home, when Kelly arrived, he was polite and new right away what was wrong. After waiting 3 weeks for my warranty company to do something, Kelly fixed and was out in 20 min. If you need repairs go to Thomas Home Repair absolutely 💯 recommended.
James arrived exactly when he said. He was very efficient verifying the maintenance for our HVAC systems. Once completed he gave a detailed briefing of what he found and the requirements to bring the system up to peak performance. I would request him again in a heart beat.
Matthew Lopez replaced the water line on my refrigerator. He did a great job. He was respectful and courteous. I would recommend him and his company to anyone who may need to have have work done in their home.
Bob Korndorffer
Kitchen sinks blocked ..Israel the plumber did a great job; +fingers! Courteous and pleasant. Great customer service!
The only stressful encounter was the two day waiting as first day not able to show up due to Israel having another plumbing emergency. Understood. April 12th.
April 13th was supposed to be here between 11 and 2 pm did not show up until after 5pm. It is understood that many times plumbing situations and emergencies do come up but once Israel showed up he was very professional and courteous.
And got the job done efficiently. After a 2 day wait almost, job was done within the hour. I'm sure if my situation was drastic it would have been treated on an urgent basis but water filling up in kitchen sinks with odor and residue is kind of hard to tolerate.!
The plumber Israel gets an A!
Tori Blackwell
Bryan was awesome! We rent but he took care of us and set us up for success. Great guy, super professional and got right to the point. Give Bryan a raise! :)
Everett Dilley
Casey and John helped us come to the conclusion of replacing our 2 units without being pushy. They were very knowledgeable, professional, and caring to our wants and needs. I would highly recommend these gentlemen for any work on your home and/or buisness!!
Lynn Kallmann
We could not be any happier with the service received. We were told by another company who cleaned the vents that our ducts were leaking air and needed to be sealed. James inspected our ducts and advised the duct work was in good condition and did not require sealing. He also advised that we did not need insulation ( recommended by another company). Based on his honesty I would definitely use them in the future.
Brooke Hartsock
My washer was on the fritz and I needed it back in action ASAP with 3 kids and a sick dog. Originally when I called for an appointment they had scheduled me 5 days out from my call. However, I was pleasantly surprised when the team called the next day and said they had a cancellation. Technician Kelly showed up and was able to diagnose the problem with my Maytag washer in minutes. Not only did Kelly fix the problem, he also gave me tips on how to avoid the problem happening again and how to fix it in the future.
Arlene Mottershead
Previous part installed to fix ice maker not fixing problem. Reordered part to see if replacement will fix issue. Initial part and service paid in full so second round no charge. Fingers crossed issue gets resolved for ice maker
Joshua Tucker
Wow! Brian was one the best technicians I have come across here in AZ. He educated me on many things with my thermostat, unit, electric, and more that I didn't know about. His customer service on the trouble shooting was above and beyond. I appreciate him letting me know what I need to purchase and replace for my unit to work. Thanks Brian Miranda!
Anne Cassel
Fridge repair, Best repair company I have ever used. My warranty tepair people couldn't fix or repair for the last 3 weeks. I called Thomas Home, and Emily in the office was very nice and scheduled me right away. My apot. Was for 11am-1pm. Kelly my technician was hete at 9am, they called first to ensure I was home, when Kelly arrived, he was polite and new right away what was wrong. After waiting 3 weeks for my warranty company to do something, Kelly fixed and was out in 20 min. If you need repairs go to Thomas Home Repair absolutely 💯 recommended.
Christian Fellhoelter
James arrived exactly when he said. He was very efficient verifying the maintenance for our HVAC systems. Once completed he gave a detailed briefing of what he found and the requirements to bring the system up to peak performance. I would request him again in a heart beat.
ron thaut
Matthew Lopez replaced the water line on my refrigerator. He did a great job. He was respectful and courteous. I would recommend him and his company to anyone who may need to have have work done in their home.