Conn's HomePlus

Worst experience ever. Ordered my fridge panels online June 8th, when buying it stated expect delivery June 22nd. It is June 21st and I have not gotten any tracking info regarding this delivery, I call Conn's and they state oh we haven't scheduled the delivery yet, since you called now I will put in the request and they will give you a date when it will deliver... WHAT THE HECK? WHY WAS THIS NOT NOTIFIED IN THE VERY BEGINNING AND WHY DOES IT TAKE ME CALLING IN TO MAKE CONN'S DO THEIR JOB AND REQUEST A DELIVERY!!!!!!

Very awesome furniture shopping experience! Nicole was very professional, helpful and did a great job in helping me pick out great furniture that met my needs and within my budget. I highly recommend Nicole and Conn's for your next furniture shopping experience.

the worst customer service I have ever encountered. have beds on display that are "broke in" (their words not mine) giving you the impression you're getting a soft and comfortable bed. get it delivered and you're on a rock. in so much pain the next day, after only 45 minutes on it, you can barely walk (just had back surgery a few weeks ago and need a comfortable bed) and their answer is if I can't handle breaking it in, I should to sell it on Facebook Market place and go buy a new one from them. We have spent thousands with them (fridge, sectional, tempurpedic king mattress, 75" TV, washer/dryer set and Roomba) and this is how they treat returning customers. I will NEVER buy from them and will let everyone I know to never go there. great way to lose customers.

Nicole has helped us get new appliances for our home(first time was a washer and dryer) (second time for the kitchen) she also help us with couches and table. The service we get with her is exceptional. I never go anywhere else. If you need something ask for her she will make sure you are taken care of. She is a valuable asset to the company!!!!!

Nicole is a very nice and good employee. The furniture was top quality. We almost went to Aaron’s or rent a center. I called this place on accident and ended up coming in and buying. I love this place. My family and I are life long customers. If we need furniture and this store is near, this is where we are shopping.

Horrible idea to apply for financing online. Within seconds of getting pre approval I got a phone call. The representative asked me to come in. I said why I was already pre approved?!? I mean your company sent me offers in the mail begging me to apply!! The representative said oh cause I need to scan your ID. Ummm no!!! I’m not wasting my precious time to come in store so you can harass me to buy many items! All I needed was a tv. Since that day they have called and texted non stop. They call during work hours it’s so irritating. They call from different numbers if you block them! They are straight harassing you to buy something. Don’t apply online if you do put down a fake number so they don’t harass you!

The customer service was amazing. The help was top notch.

Nicole was very helpful and the Couch is nice AF.

My Son and I were Treated Great. It is a Large Place, with a Home Town Feel. While there we were Assisted by a Salesperson by the Name of Stephen. Who did a Terrific Job in Answering All of Our Questions, and trying to get us the Best Deals Possible. In Doing so We Purchased a New Fridge, Microwave, and (2) Extremely Large Flat screen T.V.'s. We were then Assisted by the Store Manager Arden who was also a Pleasure to Speak with. In doing so We found out that there are Quite a few MILITARY VETERANS that are Working at that Store.
There Service to Us in Both Military, and Civilian Life are Much Appreciated 👍👍👍👍
So If You are in the Market for Appliances, T.V.'s, or A Variety of Furniture We would Highly Appreciate You Supporting Our Veterans and Give them an Opportunity to Again be of Service to You...

Wayne showed excellent costume service skills and was very helpful and professional.