Bay Area Services Inc

I had another HVAC company come twice and I realize that the furnace maybe didn't act up like it has been but the Bay area person had it diagnosed and fixed in a day.

Due to the fact that our installation was going to be challenging, I had many questions and when the installers arrived they addressed my concerns and explained things carefully. They were very professional especially given the fact it was not a typical install. I would highly recommend them to others looking to have this type of work done!

Had hired bay area heating and cooling to installed a new furnace, a smart thermostat, an expensive air filter, and whole home humidifier on April on 2015. On September of 2020 called bay area to come to my house because literally EVERYTHING wasnt working for all seperate reasons. My thermostat isnt able to do software updates, my traine clean air effects air filter has error codes flashing on it, and both my humidifier and furnace wouldnt power on. A tech came out, found out that the humidifier was leaking and disconnected it and replaced a fuse in the furnace that had blown because of the leak. The tech didnt address the air filter, thermostat, and didnt fix the humidifier. The tech said he needed to check on my warranty (supposed to be 10 years) and charged me $100+ and promised he'd call me back. Well we are about 8 months later and bay area wants to charge me to come to my house to look at the issues even though I already paid that fee once, oh and they cant guarantee that there wont be costs.

I was very pleased with my service here. The gentleman who helped us was friendly, and was happy to answer questions I had! We had a concern after the first time they came out and they made certain to get someone here right away to check it out and resolve . Customer service was amazing, and I would highly recommend!

Scott came from Bay Area services to rescue me with my furnace not powering on. I talked with Shannon who scheduled me right away and within a few short hours Scott was here. Scott took the time to walk me through what the issue is and also got everything back up and running. I was afraid what the bill would be, but it was very affordable. Thank you Shannon and Scott!!!

Had bay area install a new trane a/c unit just 2 short years ago. Come home during a heatwave to a scorching hot house. Called Bay Area heating and cooling, told me it was $100 to come out. When they did they told me that the AC unit was installed improperly and that the repair bill would be $300! I asked about the warranty and they said it only covers parts not labor. The fact that they themselves installed it wrong seems to be lost on them. This company is a scam, stay away.

I have been a 29 year consistent customer of Bay Area Services. Together we have installed three furnaces over 30 years and completed 58 service calls for routine maintenance on the heating system And the cooling system. I recommend Bay Area Services to all my friends.

I was very happy with Mike, Brad, and the rest of the crew at Bay Area Services. Last fall, our AC died, so a few weeks ago, I called BAS to get a quote. Mike came out to the house and was very thorough in explaining the difference between brands, which would work better for our home, and why. Turns out the previous owners who built the house put in too small of a unit to begin with. No wonder our kids rooms never got cold! We now have the proper size unit installed. Now I just need it to get warm in Wisconsin for me to test out our new AC! Thanks, BAS!

Thanks Bay Area Services and Jaime for the prompt attention to fixing our air conditioning today. He came right away and got our air back to working quickly on such a hot day/week. We appreciate the great service provided!

Received a quote from bay area and decided to go with them even though they were rather expensive. After installation was done they charged me close to a grand more because of "unforeseen circumstances". I argued that the quote they provided (which was only two weeks old) said once price but they demanded that I paid them the extra. I dont know how this is legal. Buyer beware