Affordable Heating and Air Conditioning, Inc.

I recently had the pleasure of using Affordable Heating and Air Conditioning for the installation of a new Bryant furnace and air conditioner, and I highly recommend their services. Not only did they provide excellent workmanship, but their pricing was fair and transparent (especially with “zero-interest” financing). I appreciate their commitment to not selling any unnecessary services/features, which gave me peace of mind. Overall, I had a great experience with Affordable Heating and Cooling and would gladly choose them again for any future HVAC needs.

I had an excellent experience! Matt and Tristan were one-time, professional, and helpful. After the installation, Matt made sure I knew how to use the thermostat, even helping me to setup a schedule and get my phone connected for easy control. I work in customer service and I would highly recommend this company!

The whole experience started with the estimate, Todd was on time and actually asked questions and diagnosed my HVAC issues. Unlike another competitor HVAC company from new Berlin, we was not just a salesman that showed up with "packages that they usually sell." He emailed me a day later with a quote and was confident that it would solve my heating and AC problem. When the install day came, sure enough, it was the correct diagnosis and the team that came out was fast and efficient. My system was up and running and better than ever in a few hours

I would recommend Affordable HVAC

We needed a new furnace and they came in gave us an amazing price and told us what was all included. The day that the furnace was installed the guys that came out were very friendly. They explained everything so I didn’t have any questions. I would recommend this company to anyone

During the recent heatwave, our A/C started freezing up. We had someone else come out and take a look. It was determined that there was a leak in the system, and that it would have to be sealed and then Freon put in. We discussed that replacement might make more sense. Our furnace is 30 years old (bought the house 1 year ago) so we asked for estimates to replace furnace and A/C. We had noticed Affordable when we would eat at Samano’s, so we decided to get a second look from them. They gave us a much lower price on the same Bryant equipment. They are a partner with the Focus on Energy program, so they were able to give us an immediate credit for the rebate. The crew that did the installation were professional, easy-going, and did a great job. We are 100% satisfied with Affordable.

Great service, and better prices than the competition! Another plus - their proposal included everything - there were no surprise charges or fine print.

Highly recommend , working for a major appliance repair service I know what customers expect from a professional service , Affordable Heating nailed it. Everything went as planned all the way from the front office to the installers. If you need this type of service call Affordable Heating they will treat you like you want to be treated by professionals.

**DON'T BE FOOLED BY THE REVIEWS** Horrible customer service after speaking with Mike. Their technician installed a faulty part which went out and we had hire someone else to take care of the issue. Affordable wanted to charge over $215 ($115 for a trip charge, $80 for gas to pick up the new part plus taxes) --ridiculous. No thanks.

Update to Mike response below: First, you completed the repair on Nov 14th 2022, it has not been three months! Second, you never offered a free diagnostic (which I was willing to pay for) you requested for a gas charge, diagnostic charge plus "taxes"- that would not be $195!! Third, you don't warranty your work for a circuit board which should have not went that quick. Free HA! I paid a different company to come out and diagnose the issue. All I was asking is for you take care of your issue with the faulty part your company installed. I should not have to get someone else to go over your work and replace the faulty part you installed (which I paid you for the labor and part already when you installed it). If you are going to leave a comment be honest!
You're a petty company that willing to treat customers any kind of way!

2nd update to response below: I will not give this Company anymore of my time, it's obvious that they like arguing with their customers. Based on their responses, it proves that they installed a bogus part, character is unacceptable and how they treat customers is awful.

** Urban Heating and Cooling (Exceptional Customer Service) took care of situation by replacing the faulty circuit board installed by Affordable Heating and replaced it with a "Brand New Circuit Board". My tentant was happy to have heat again and Urban ensured her that she will have no more problems.

When we stopped by to check out the final result of our son's installation, it was perfect. We needed to leave to take the dogs for their vet appointment and left the crew there. They didn't know but we have cameras covering our home, they treated their home with such respect. I would never use another company again. Thanks to Todd whom came out for the estimate, to the installation crew. Matt and his crew are true professionals and care about their customers.

Affordable Heating replaced my 20 year old furnace. Arrived on time, the installers were friendly and courteous, they answered all questions I had. Finished the job much quicker than I anticipated. The company was honest too, they recommended a smaller furnace for my house because the old one was larger than I needed for my square footage. They could have easily just put in a bigger one and charged me more, but they really seem to look out for their customer. Definitely would recommend to others.

Matt and his crew from Affordable Heat & AC installed a complete new system in my home. It was. Bryant 96% efficient furnace with a 14 SEER air conditioner. The crew was very efficient and professional in their work. Matt is extremely knowledgeable and a true professional. I wouldn’t hesitate to recommend him and his crew for your next install.