O & W Heating and Cooling and water heater repair

Omar made room in his very busy schedule to come and diagnose our AC unit on a very hot day. Due to our negligence, he ended up needing to put in a lot more time troubleshooting the issues and went the extra mile to educate us about the frequency with which certain parts should be replaced, less expensive filters and more effective filters we should be using. My husband and I both found him to be very clear, very knowledgeable, and focused both on the overall maintenance of heating and cooling units just as much as the priority of solving the issue. We happily vouch for his skill and recommend his services to others without hesitation.

I had a fantastic experience with Omar. He took great care to explain in detail to me information related to the furnace I was having installed and also other helpful tips for how I can better maintain my greater heating and cooling system overall. My furnace went out and within 5 days I had a new system installed and up and running thanks to Omar's hard work. If you're looking for a company you can trust to do the job right and truly care about the outcome, you've come to the right place.

O & W is a Great service! We had to replace our water heater and after consultation with Omer, we decided to switch to tankless. The extra work that was needed for the job was talked through thoroughly. We knew it would be more expensive than just changing tanks, so we were very happy with the price for the quality of service we received. They had a quick professional turnaround time for all services, including the rerouting of our gas lines and water lines due to the new placement.

My water heater was down for about 2 day leaving me without hot water, I contacted multiple other services and they couldn't even get a technician to me for a couple days. Until I contacted Omer and within 24 hours he installed a new water heater for me.

I used O&W Heating and Cooling to replace a Hot Water Heater, and the experience was great. Omer went above and beyond and explained preventative maintenance, and warranty of the new product, along with other areas of the gas/water lines that could cause major damage down the road. Needless to say, I'll be sending more work his way to get my house up to code.

Omer installed a tankless water heater for us. He explained every step of the installation and was extremely helpful/timely with the install. We are very grateful for his help

Called to have water heater replaced. Called O&W. Sent pictures of the water heater and they were unsure of the ventilation system of the heater. Scared me into thinking I had a real situation on my hands. Told me I had to hire a chimney specialist to look at my set up. To add insult to injury they refuse to do the job. Contacted a chimney specialist and sent the same pictures. Told it was perfectly fine and tell A&O this. The specialist had worked for the company in the past and knew them. Told me to give his name and that they could called him. I called back, left message, and information. They blew me off and never called back. Called another plumber, sent same pictures and was told no problem. Came following day had job done in 1 1/2 hours. Either this company does not have enough experience, or they are only interested in the easy quick buck jobs. This would make me nervous if I was going to use their services.

Omer recently replaced my hot water heater after my old one stopped working. He was very professional, courteous, and knowledgeable, making sure to explain everything that a home owner would need to know about the work he was doing and answer any questions that came up and make recommendations for concerns he spotted that was outside the scope of work. I would definitely use O & W again for future heating and cooling needs.

The owner is a master of his craft! Very knowledgeable and experienced, showed me the source of my problem and explained why it happened. He went above and beyond expectations! If you’re looking for someone, reliable, experienced, and good value - this is the business to call !

Omer came to my house because my water heater's pilot wouldn't stay lit. I suspected it needed a new gas valve and it would be a quick fix. Instead he spent 2 hours using scare tactics and misinformation according to the plumber who replaced the gas valve the next day. Omer was building a case to replace my one year old water heater when it all it needed was a simple repair. He left after I paid $160 "consulting" fee with no benefit from his misinformation. I gave him a chance to remedy the situation but never heard back.