I use the twice a year maintenance plan. When I did have an actual problem with my furnace, I was given preference as a maintenance member and had my furnace fixed the next day.
The entire team from service, to sales, to install were very helpful and pleasant to work with. There isn't anything I would have wished them to do differently. Excellent service.
Highly-qualified and honest. We experienced a furnace failure. They we out in less than 24 hours. It to a while to diagnose. When finished fixing the problem, "Jake" the HVAC guy said the failure was secondary to something Advanced Air had done on a prior visit—No charge. No even a minimal service charge. If he had told me it was a heat sensor or something and charged me $350, I would have paid it without blinking. This is what integrity looks like in practice. I would recommend Advanced Air Systems without reservation.
From start to finish, very pleased with the service. We had many bids and they took some extra steps to solidify our business with them. Financing option with 0% APR for 18 months was smooth and we even added a new electrical panel. All done within a day, the crew was efficient and kind. They were so sweet to our elderly dog as well! Really appreciate them and recommend their services
Everyone that we have met and talked with is professional, friendly and knowledgeable. They installed our air handler and heat pump a few years ago. They have had to come out to do some warranty work recently and Yui is always quick to get us on the schedule. Jake and Brandon do a great job of explaining what is going on and why.
We purchased the bi-yearly check up for our AC in the Spring and the house heating system in the Fall to make sure there are no issues going into summer or winter. Or service tech, Richard, always does a professional job and he is a p[leasure to work with. He is part of the family now!
David and Caleb we're on time and very professional. Analyzed and discussed my repair needs and agreed on service pricing. Job performance and expectations were met.
Our tech Richard, does a fantastic job. Their annual maintenance program is totally worth it. This is our second year purchasing the annual maintenance program. They are trustworthy and reasonably priced.
Zachary R
I use the twice a year maintenance plan. When I did have an actual problem with my furnace, I was given preference as a maintenance member and had my furnace fixed the next day.
Vincent Carpenter
The entire team from service, to sales, to install were very helpful and pleasant to work with. There isn't anything I would have wished them to do differently. Excellent service.
L Mcclung
They replaced our old system. They were on time, honest and did excellent work. I will definitely use them again and would recommend to others.
Clare Chevalier
Highly-qualified and honest. We experienced a furnace failure. They we out in less than 24 hours. It to a while to diagnose. When finished fixing the problem, "Jake" the HVAC guy said the failure was secondary to something Advanced Air had done on a prior visit—No charge. No even a minimal service charge. If he had told me it was a heat sensor or something and charged me $350, I would have paid it without blinking. This is what integrity looks like in practice. I would recommend Advanced Air Systems without reservation.
Amanda Morton
From start to finish, very pleased with the service. We had many bids and they took some extra steps to solidify our business with them. Financing option with 0% APR for 18 months was smooth and we even added a new electrical panel. All done within a day, the crew was efficient and kind. They were so sweet to our elderly dog as well! Really appreciate them and recommend their services
Bruce Denning
Everyone that we have met and talked with is professional, friendly and knowledgeable. They installed our air handler and heat pump a few years ago. They have had to come out to do some warranty work recently and Yui is always quick to get us on the schedule. Jake and Brandon do a great job of explaining what is going on and why.
Jay Puryear
We purchased the bi-yearly check up for our AC in the Spring and the house heating system in the Fall to make sure there are no issues going into summer or winter. Or service tech, Richard, always does a professional job and he is a p[leasure to work with. He is part of the family now!
Michael McLaughlin
David and Caleb we're on time and very professional. Analyzed and discussed my repair needs and agreed on service pricing. Job performance and expectations were met.
Dylan Jones
Very professional staff! They provided very fast service at a good price and even gave us some small equipment free of charge. I couldn't be happier.
mayziak
Our tech Richard, does a fantastic job. Their annual maintenance program is totally worth it. This is our second year purchasing the annual maintenance program. They are trustworthy and reasonably priced.