Go Green Heating & Air Conditioning

We selected Go-Green to install a new heat pump using our existing ducts. We obtained multiple quotes from different companies - Go Green's was competitive, and we are so happy we decided to go with Go Green (thank you Ryan!). Every step of the way they were thoughtful, answered our questions, were super accommodating, and the system they installed (Mitsubishi Hyper Heat) we couldn't be happier with. The install team also went above and beyond to do a thorough install.

We couldn’t be happier with the service we received from Go green heating and A/C. They installed the system a year ago, right at the tail end of the pandemic with all the supply chain issues, but Mark worked with us to ensure we get the unit we wanted and fits the spec for our location. Installation was smooth and the system has been working great.

A year later they provided a scheduled maintenance - Joan the tech was very professional and friendly. He did a great job and took care to leave the area spotless when he was done.

Happy to have picked this company!

We hired Go-Green to install a Mitsubishi system consisting of a wall-mounted outdoor compressor, attic heat exchanger, and ducting and vents throughout our house. During the project Mark, Kelli, Jeremy, and Abel from Go-Green were communicative, and extremely knowledgeable. Jeremy in particular was excellent and helped us narrow down on the right system type, system sizing, and several other aspects of the project.

Once the project started the Go-Green employees were very nice. There were some issues during the install: the wrong hardware showed up originally, a worker slipped and put their hand through the ceiling, and originally the coolant lines weren't routed where we had asked for. But every single issue was corrected quickly and to our satisfaction. Their installation foreman Abel was excellent, he truly cared about the quality of the work and paid attention to the details once he arrived at our job.

Mark Strok is the owner and we chatted several times on the phone throughout the install. He really impressed us with his responsiveness, kindness, and willingness to make sure things were correct and we were happy. We ended up with a system we love and a warm house!

We have a townhome that we bought as a new construction that's now 7 years old and hadn't bothered with any maintenance of our split pump AC up until this point. We've noticed the system getting worse over time and finally decided to seek professional assistance and call Go Green.

Our service technician Juan Parades, who was extremely friendly and helpful, was able to succinctly highlight and summarize a number of problems with our setup and performed years of maintenance in the course of an afternoon. The results are immediately obvious; our system runs way more quietly and within 30 minutes got a problematic room down from the 70s to the high 67 degrees. Phenomenal results.

I couldn't recommend Go Green highly enough and we'll be using their company for all of our future AC and heating needs. Thanks Juan and Go Green for the great service!

What can I say, I’m throughly impressed by the great service Jeremy and the Go Green Heating & Air Conditioning team has provided. And would recommend their services to any family and friend, with no hesitation.

With the crazy heat waves in Seattle these last few summers we decided to hire Go Green to help with installing a Mini-Split system to provide A/C in our living room and master bed room on a positive recommendation from our neighbors

Jeremy initially came out last year to help us with assessing our needs and provided a detailed quote with clear breakdown on parts, labor, permits, electrical install, and warranties. They were also able to pass down rebates from the city and manufacture which made us feel great about the pricing.

After booking the install in early Jun it took Go Green about 1.5 months to get installers out in mid Jul. Gavin was the onsite team lead, he was professional, clearly walked us through the install process and expectations, while following up on a few tweaks we had asked for throughout the install process. One first day they installed all the interior units, and on the second day they connected up all the electrical wiring and got the units working.

One hiccup that ended up being the highlight of our experience with Go Green was their ownership around a mistake the electrical subcontractors made. On the second day the electrical subcontractors drilled six larger 6” whole around our main electrical breaker. We had not expected this level of work on our home, and was disappointed to find out that the electrician wouldn’t cover the drywall repairs. However Jeremy stepped up and offer to fix the drywall issues at no cost to us. Over 6 days they came out and got our home fixed back its original state with texturing, primer and paint matching, all with clear communications throughout.

If there was an option to give 6-star review I would totally have provided.

I had a fantastic experience with Go Green and my mini-split install today! I looked at a few companies and got quotes but Go Green was the most reasonable and didn’t try to upsell me. The day of the install was so smooth and the guys (Chris, Nick and Gavin) were all nice, outgoing, respectful and made me feel comfortable with the work that was happening. They predicted the work would take 2 days but they were able to finish in 1! It’s 82 degrees out right now and my living room is a comfortable 67. Couldn’t be happier with my experience.

We had this company install a new furnace in 2021. I had asked about adding a vent to our bedroom and the sales guy of course said no problem.

When it came time to install it, they ended up putting in a giant pipe through our bedroom closet and adding a floor vent to the top of the wall next to our closet. It looks terrible and the whole system is so loud we turn the heat down super low so it doesn’t turn on while we’re sleeping at all.

I’m super unhappy with it and am now trying to find someone who can undo this mess of tubes and vent. I wish they had said it’s not possible or explain what they were doing before it was too late.

Best in the business as far as I'm concerned. After a series of bad experiences with other contractors, Go Green was ready to help me make things right with my HVAC system and really went out of their way to provide excellent service.

Extra thanks to the tech, Jesse, who did great with helping me understand the work that needed to be done and making sure I had working heat during a very cold time.

Our experience was a bit mixed but overall positive. We are very happy with our new Mitsubishi Split-Type Air Conditioner. The technicians who installed it were highly skilled and informed and great to work with. Thanks to Kyle and Abel.The salesperson Ryan helped us select a system that works in our not so typical house. We are pleased with what he helped us select. However, when the electric subcontractor chosen by Go Green came to our house, he said we needed to expand our panel. GoGreen didn't tell us that, so we were stuck with an additional $4000 cost. Surprise! Okay, these things happen. However, neither GoGreen nor the electricians seemed to know how we were going to get approval for the swap from Seattle City Light. After weeks of waiting, 24/7 Electric stepped in and helped us do the necessary paperwork for SCL, which didn't require a big fee since we weren't increasing the power on our 200 amp panel. Lesson: make sure that everyone is clear ahead of time about whether the panel needs more amps or space. If we'd done that and gotten a bit more help along the way from GoGreen, I'd have given then a higher rating. It's busy times so I understand these things happen.

Go Green installed a mini split in my home. They listened to my needs and made adjustments. After a few months I asked that the outside pump be moved to a different location, and the change was done quickly and efficiently. The owner/manager Mark was easy to reach and communication was respectful and helpful.
This company was one of the most reasonably priced in Seattle for a mini-split system. I appreciated that and the work that was done.