DVAC Heating & Air LLC

Had DVAC install an A/C unit on my house. Less than 2 years later the fan began to oscillate. I was told I had a parts warranty and told directly they would give me any needed parts. When I went in to ask for a new part they turned around and declared they would not provide any warranted parts replacement unless I paid them to install it. Misleading advertising and directly lied too by the field technician who had taken the time to show me how to replace the part myself.

Paid over $15,000 for new furnace and A/C. Ever since the install, the flow through our ducts has been poor. They came and checked it out and said it was the duct system in our home. Prior to the install, duct flow was much better. I think they either installed it incorrectly or gave us the wrong spec equipment for what we needed.

My old furnace was nearing the end of its life, so I contacted DVAC to look into replacing the furnace with a new system and also adding AC to my home. The DVAC team's estimate was the best in terms of both price and the quality of equipment that I received. The installation was expected to take one day. However, when the team arrived, they noticed an issue with ductwork that would require a few updates to support the new system. This turned a one day job into a three day job. Despite the extra effort, the DVAC team stayed true to their initial estimate and remained helpful and professional throughout the process. Special thanks to Aleks, Andrew, and Sean for their help with the installation! Very happy to work with a company that does good work and keeps their pricing guarantee promise.

DVAC installed a ductless heat pump system with ceiling cassettes. This review was written closely after install- if things change, I will come back and revise. From the sales process to completion of the project, their team was attentive and on point. Melody called me within minutes of putting in a request on a Facebook ad, and later was very responsive via email with regard to the billing and other questions. Joe, the sales guy, made the time to come review the proposal with us on his day off because it was the only day my husband was off work. Other companies only emailed the proposals and some didn't even follow up. The install team, led by Oleks, showed up on time when they said they would and worked efficiently to meet the deadline. There was one snafu at the end because there was a problem with one of the parts inside the outdoor unit not working, which delayed completion, and the owner, David, showed up with Oleks to fix the problem; he spent most of his day at our house or working with suppliers to get a solution or the part we needed. We didn't have heat for one day because the baseboards had been disconnected to connect the new unit, so they brought loaner space heaters for us to use as well. David clearly explained what was going on and took personal responsibility for troubleshooting and fixing the issue, as well as a small communication issue that had occurred. That shows true ownership to me. Equipment issues are out of his control, but it was within his control to work to resolve the issue quickly and effectively. They even let us keep the loaner space heaters over the weekend just for peace of mind, even though the system was working. Finally, I was really worried that having guys in our home working would leave a mess, but I think it's actually cleaner than when they started. We're super happy with our new system, which is much quieter and more even than the old baseboard heaters we had.

Very impressed with DVAC. Joe responded promptly to our request for an estimate and handled all our questions; Melody in the office made sure our financing went smoothly; Oleks and Andre installed everything quickly, neatly, and accurately as well as cleaning up their work sites thoroughly. Everyone was professional and patient.

We needed Ductless heat pumps installed in our 60 year old house and we got over 5 bids. DVAC was by far the best value, the best warranty, the best financing and seemed like they knew the most out of all the companies we looked at. As soon as we were ready, they literally installed 3 of these ductless heat pumps the next week and they are awesome (they are everything they promised and more). Our house is finally warm and they are super quiet! Also, our air quality is so different - clean and refreshing! Stephanie and her Team have been so helpful and even answered some of our random questions weeks after our instal on just how to use the units, etc. We are thrilled!

The guys fixed a problem that Black Lion created and could not fix. Came quickly, resolved the issue fast (the BL technician could not figure it out for hours) and repaired it. Very happy :)

I was having problems with my Mitsubishi mini-duct heat pump. I called another company first, but it became clear that they knew nothing about the line, so I tried DVAC. Trevor arrived within the time window, assessed the problem and had the equipment on-hand to install a new thermostat and get the heat pump working again. Excellent service and competitive pricing. Thank you!

I used these guys to install a brand new heat pump system for my home using the existing duct work after replacing my aging oil furnace. I got multiple quotes from multiple companies and the gang at DVAC impressed me the most. Joe the sales rep is awesome and based on his interactions with me along with the competitive pricing and honesty from them sold me. I was told I had to replace my electrical panel by one installer- not true at all. I was told I had to get new duct work by another - total BS.

DVAC used my existing duct work, they installed everything according to how I wanted it, they took the time to open up my electric panel instead of saying nope needs replacing and found multiple unused slots with more than enough power for everything.

Jacob and Alex the install crew were fast and courteous and things couldn't have gone smoother. I had just gotten new siding and didn't want conduit everywhere and they kept the outside work to a minimum.

Thanks DVAC I finally have a cool house in the summer for the first time!

FYI: I got the Daikin system and it's quiet and runs smoothly.

They value their customers!
Here are the reasons why I highly recommend DVAC:
1. They respond to inquiries/asks fast and act promptly;
2. They provide really fare and clear price estimation rather than taking advantage of the fact that we need a new furnace system urgently;
3.They show the attitude of care and respect, and do follow up on whether things are working as expected;
4. They communicate clearly and stick to their words. For example they said they’ll arrive around 10:30 and that’s when they did arrive;
5. The machines they provide are good brand.
I short, I feel fully respected as their customer.