Smiley's Heating & Cooling
Amenities
- Wheelchair accessible parking lot
Smiley's Heating & Cooling Reviews - 100
4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Barbara Preston
Enjoyed having Tyler, Jon and Doug here on May 5. Great job in installing a new ac for the upstairs. In addition they’re relocated 3 air supply ducts. They treated my house like the would treat their own. They even let me ask too many questions while they worked and let me watch and make comments while they worked. Looking forward to many years of dependable heating and cooling for both up and down units. Nice to see Bruce come by and check on work in progress. Jack🏌️♂️
Chesapeake MowMow
I recently had the pleasure of working with Bruce as the project manager, along with Doug and Preston as the installation technicians, for a complete AC/furnace replacement in my home. I am delighted to share my exceptional experience and the outstanding service they provided.
From the initial consultation to the final installation, Bruce's expertise and professionalism were apparent. He patiently listened to my requirements and concerns, providing valuable insights and guidance throughout the entire process. Bruce's attention to detail and commitment to ensuring a seamless installation were truly commendable. He kept me well-informed about the installation process and ensured that the project was completed on time and within budget.
Doug and Preston, the installation technicians, were an absolute pleasure to work with. They exhibited a high level of technical skill and proficiency in their work. I was amazed by their efficiency, precision, and dedication to delivering top-notch results. They took the time to explain the installation process, patiently answered my questions, and demonstrated a genuine commitment to ensuring my complete satisfaction.
What impressed me the most about Doug and Preston was their professionalism and respect for my home. They arrived promptly, were well-organized, and meticulously cleaned up after the installation was complete. Their attention to detail was evident in every aspect of their work, leaving me with a flawless AC/furnace system that operates smoothly and efficiently.
Furthermore, the team's commitment to customer service was outstanding. They went above and beyond to address any concerns or queries I had, ensuring that I felt comfortable and confident in the choices made throughout the project. Their friendly and approachable demeanor made the entire process stress-free and enjoyable.
Overall, I cannot recommend Bruce, Doug, and Preston highly enough for any AC/furnace replacement project. Their combined expertise, professionalism, and exceptional service truly set them apart. If you're looking for a reliable and trustworthy team to handle your HVAC needs, look no further than Smiley's. I am incredibly grateful for their dedication and the outstanding results they delivered. Thank you, Bruce, Doug, and Preston, for going above and beyond my expectations!
JSB
Smiley's did an amazing job. Bruce was very professional and knowledgeable. It was because of Bruce that we chose to go with Smiley’s over other companies. From start to finish Bruce made sure we were taken care of. Tyler and Nick were the best technicians. They were on time, very polite, and made sure they kept us informed throughout the installations. I couldn’t ask for a better team. Everything went smoothly. I would definitely recommend Smiley's Heating and Cooling.
c bolton
Smiley's installed new heat pump, air handler, ducts, and thermostat several years ago. They did a top notch installation, and they have done the semi-annual maintenance since then. We are very pleased with the system and their maintenance of it. On the latest maintenance visit, Pedro did an excellent check of the system, and explained what he was doing and the results of his inspection. All of the technicians we have seen have been pleasant, helpful, and informative.
OBX Rod P
Hayden was outstanding and top notch. Very thorough and he even crawled under my home to inspect the ductwork. No other HVAC I used prior to signing on with Smiley’s has ever done this before. Smiley’s installed my two Trane units about a year ago and I will never use another HVAC outfit. I can’t recommend Smiley’s enough. You won’t regret it.
William Foster
We had our AC and Heating replaced several years ago by Smiley's and have been very pleased with them ever since. Recently we decided to have our ventilation ducts replaced. The installation team was on time and very professional. They were respectful, timely, and neat in performing the installation. When the installation was completed a through cleanup was performed and all old parts and debris were removed. I highly recommend Smiley's maintenance warranty agreement. From the office personnel to the maintenance crew, Smiley's heating and cooling provides excellent customer service.
Normand Renaud
Our gas pack unit, which was 12 years old, died on a Thursday and we called Smiley’s and they sent technician out Friday but was unable to diagnose since unit was iced up. New technician arrived Saturday and determined the unit was not worth repairing and he was able to get a salesman to come out that day and we scheduled a replacement for the following Thursday. The salesman installed a window unit in our bedroom which was greatly appreciated until new unit was installed. Crew arrived on time Thursday and installed unit and new smart thermostat. We had issue with no pad being installed but a crew returned and installed pad. House is now very comfortable. All crew members were very professional and courteous. We highly recommend Smiley’s.
Tyler C
Hayden was communicative in advance of arriving and on time. He did a thorough inspection of my two systems and had some great recommendations I will be looking into. He was very professional and courteous. I hope he comes back for the next preventative maintenance.
Don Johnson
Hayden did a great job from start to finish. Great communication, on time, very polite and respectful, very knowledgeable and took the time to address my questions completely! Smiley's H&C And Trane are the best in the business. They've earned my business for life!!!
Richard Mason
In January 2023 we had a new heat pump installed by Smileys. We had a number of companies came and provide estimates for the system. Dean, who provided the Smiley estimate, spent more time than any of the other companies thoroughly inspecting what we had and determining what we really needed. The Smiley team that installed the heat pump did a great job. They were courteous, kept the house clean and restored the area where the heat pump is located to the same condition they found it in. We are very pleased with their work.