Silva's Heat & Air

I was having some issues with my thermostat and/or furnace on Sunday afternoon and after searching for a technician with availability to come out and see what was going on and I called Silva's and the gentleman who came out 1. I got super lucky and he was here in less than 20 minutes on a Sunday morning 2. He had such a pleasant and colloquial aura 3. His customer service is top freaking notch! Although we were not able to fix the issue after troubleshooting, clearing the drain, cleaning the flame sensor, he recommended another business and I just think that is highly honorable. Some businesses want to keep business to themselves and here he recommended another business. Top notch customer service and integrity is Mr Silva's middle name. I had to give him a hug before he left!

I called so early in the morning to troubleshoot a thermostat and the heating for our house since it shut downed all of a sudden. This gentlemen, Bob, (business/service owner) walk me through the phone and had our system up and running in no time. Didn’t charge me with anything. I’m glad we still have good people around the area. My family of 4 with a 6 month old baby girl are thankful for your assistance sir! Our house feels comfortable again after all the moving. Definitely, keeping you on our list for HVAC services in the future and recommend your service.

After dealing with A/C issues on a new home, I decided to Google a company and get help. Like alot of past experiences I was expecting a long wait time, limited availability and crazy charges just to come out and diagnose. I saw Sylvia's was nearby my residence and felt that might help. I couldn't have been any more correct and lucky for calling such a great company.if I could, i would give 10 stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Bob answered the phone and was immediately great and polite answering my many confusion questions. After mentioning I lived near by he offered to stop by the same day and was at my residence in less than 15 minutes. He diagnosed my issues and found out what the issue was and was very transparent while educating me on the issue possible fixes and pricing. Throughout the visit he was polite very kind and interacted with my family like a friend.
The next day he came out with Brian who was also the best and got right to work refilling my FRION and fixing a leak. Got a new thermostat installed and he even measured my indoor filters after noticing I had none installed and I didn't even realize it. He also did preventative maintenance to ensure I was well taken care of and Icouldn't be any happier Since summer is right around the corner.
I will recommend Silvia's to everyone that needs A/C and heating fix.

Amazing company! I called just to see how much some AC service would be and all my questions were answered. I got the best advice and will definitely be recommending to anyone in need! Thank you so much.

I called Bob for a furnace replacement. After sending photos of my existing unit, Bob gave me a wealth of information on a suitable cost effective replacement, gave me the model number to research the unit and answered all of my questions with honesty and facts. The price was unbeatable, the service impeccable and I was kept informed every step of the way. My old York system was replaced with a Bryant to match the year old AC unit. Silva by name but a 'Platinum' company for service and customer care.

Choose this company - you won't regret it! Mr. Silva and Brian are extremely courteous, efficient, honest professionals and they went above and beyond to repair my air conditioning unit in the middle of a dangerous heat wave. I sent a message at about 10:15 pm and received a response less than 15 minutes later and they squeezed me into their schedule for the following day even though I know their day was long and already over-booked. They changed the capacitor, cleaned the condenser coil and checked the freon level (which was good) for a very fair price. They know what to look for and how to fix it. I will use them in the future without hesitation and recommend others to do the same. I understand why Silva's Heat & Air always receives 5-star reviews and I'm happy to join their fan club! Thank you again, Bob and Brian for coming to rescue my A/C!

Called him when our 6 month old hvac unit installed by Michael and Son was not heating our house. After back and forth with Michael and son they would not send a tech out until 3 days later. After a 5 minute conversation with Mr Silva he came over diagnosed the problem with our unit and said it would have to be repaired with the warranty. Mr Silva came on his day off and tried to get us back up and running. I wish I had dealt with him in the first place . Highly recommend this company!

After going through my warranty people. I had to wait two weeks for someone to come out to fix or even look at my AC unit. The people that came out to look at my AC unit took 20 minutes to tell me that my compressor was bad so my home warranty company would not cover due to the AC unit being less than two years old. I called Silva’s Heat and Air and they came right out the next day and Brian May took all the time needed (2 hours) to get my AC working again and the problem wasn’t even the compressor it was the wiring. I am very thankful for them. I will definitely be using them again and referring others.

I’ve tried other companies and they all told me they couldn’t come within a week.. Decided to call one last person around 10AM and they came within 2 hours. They are SO friendly and really did help me out a lot! 10/10 recommend!!!

We had no heat due the incompetence of Virginia Natural Gas. I called Silva and they came right out after hours and saved the day! I would recommend these guys to anyone!! Excellent customer service, professional, and friendly!