Northern Tool + Equipment
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
Northern Tool + Equipment Reviews - 100
4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Glenda Watson
Used to be a favorite place to shop, not any more. Warranty EGO mower and they could not find anything wrong, intermittent cutting off and they charged me $60 and did not fix anything. Then refused to refund my $60. I told them up front that I am legally handicap and needed assistance putting it in my vehicle and my neighbor would get it out for me, I had to ask a stranger in the parking lot to put it in my car. I refused to sign their paperwork. They lost a customer.
Billy spivey
The past two times I shopped here the prices at the register were different than what was posted on the shelf. Originally a chain saw file and this time fuel treatment and 2 tape measures.
The file wasn’t too big of a deal 2 dollars more. The two Milwaukee tape measures today were a 20 dollar difference each along with 5 dollar difference on the fuel treatment. Manager understood what I pointed out but couldn’t do anything aside from remove the product from the shelf. I returned everything from today.
Jerry Zsoldos
Actual store is clean, well organized, has various price opportunities for both high quality/higher cost and lower quality/lower cost, on -line purchasing opportunities (often the best and preferred method of purchasing). I do not live near actual store, so visit infrequently. Thanks for excellent customer service ALWAYS!
Suzanne Miksch
Needed help with a hitch issue and Scott came up with a great solution. Customer service was fabulous.
Connie Schneider
Great place, very clean! The lady at the register was so nice, funny too!
Jesse G.
When the other 2 are out of what you need Northern Tools has it. Checked for power washer hose and extension wand online at HD... out of stock.... Checked online L's they showed 2 on isle 7, drove there from another city just to find nothing. Thanks to Northern Tools, they had both and price matched their online sale price. Both the employees that assisted me were very knowledgeable of what I was looking for and full of conversation.
My new go to store.
John Murray
totally frustrating online - coupon and deals and where to find sale items and useless chat assistance- frustrated and leaving
Rica Gilmore, REALTOR, GRI
Excellent customer service
Found what we needed
Peter Marquez
Great Staff - very helpful with questions
Easy no hassle return policy
sam lockridge
You need to do some serious web work. Worst web site I have ever seen.