CTR Heating and Air Conditioning

CTR is the best around, very responsive, professional, and just good at what they do we won’t go anywhere else for our HVAC needs! We recommend them to everyone we know and they are all just as pleased as we are.

My grandparents had some issues with their heating and air conditioning unit, Peter was very professional and fast to help them out with all their issues and needs they were having and didn't leave until every issue was solved for them. Excellent service and very kind and respectful young man!

Peter was our service rep. He was very thorough the way he explained things. He was knowledgeable, friendly and professional. His customer service was outstanding. If I have a need in the future I will use this company and will ask for Peter.

What a great experience. From the call with Kris to the prompt arrival of Peter, we couldn't be happier. Professional, Efficient and Affordable - a winning combination!

Stephanie and her team have been awesome with fitting us in for repairs. Always reasonable in pricing. Thank You!

Very prompt service. Peter called when he was 15 minutes out, and was early to my appointment. He helped out a ton and was very friendly! Will use them again!

They're very professional, organized and prompt. Peter was instructive and helpful. I'm glad I found them.

Kris the owner is definitely honest! His team is top notch. I maintain 3 apartment properties and him and his team has never skipped a beat! Right there when i need them to help with a challenge I can’t do and quick service! Customer service is #1. Still one of the best people to deal with! Since Peter has came on board as well! He’s definitely learned a lot and continues to and his knowledge is great! Will always be my go to company for HVAC!

Our 16-year old heater failed and would have required an expensive repair. Kris came out, showed us a few options, explained them all in detail. Compared to other companies we got bids from, CTR was the lowest (comparing identical furnaces), but that wasn't the only reason we went with them. The guarantee was very competitive (1 yr labor, 10 yrs parts, lifetime on heat exchanger). Kris did not try to upsell us at all and we actually wound up with a unit that was smaller, though more efficient, than the old one we were replacing. We've just had a month with temps in the teens and the smaller furnace has no trouble at all. Kris arrived for the consultation at 8 AM. We decided to go with CTR and made a choice around 9:15 AM. The new furnace was installed and working by noon!!! We added a humidifier at the same time, and it too is functioning perfectly. The installation was very professional as were the instructions for maintenance, It's hard to feel good about shelling out a lot of money for a new furnace, but Kris and CTR made it almost pleasant. We're expecting to see them regularly, because we will certainly use them for maintenance.

I will never go anywhere else. This is the very best experience I have ever had with any home related service issue.

I moved into a new home this year, and the heater stopped working. The contractor from the warranty company was clueless and left us without heat for the last 2 months, supposedly waiting on a part.

When I called these guys, they were clearly knowledgeable and quickly put me at ease that they could figure out the issue.

The best part is, not 5 minutes after calling in the request, I get a call back from Chris, saying that he could meet me in 20 minutes, because he didn't want us to go without heat any longer than necessary.

He arrived before I could even get home. He was extremely professional and a super nice guy. But more importantly to me, he diagnosed and fixed the problem within 30 minutes and my heat was back on!

He could have easily followed the lead of the other contractor and I would have had no clue. He turned a costly ordeal into a service call, saving me who knows how much.

Thank you CTR and Chris. You have my business and recommendation for life!