OyBoy Heating and Cooling

Brett and his team were absolutely professional and knowledgeable. They updated the home from a furnace from 1978 and a swamp cooler to central air and heating. They took care as to not damage anything as well as did an excellent job at cleaning up. Not only did they make the installed equipment look great, they answered every question and then some that pertained to the entire new unit. I highly recommend this company for all your HVAC needs as well as any other service they offer.

Gavin your technician was at my house the other day because I had a HVAC friend who told me that I need to replaced my flame heating sensors on my furnace. Gavin show up early at my house. He went above and beyond to diagnose and determine that wasn’t the issue. He repaired my furnace in a timely manner. I’m grateful for his professional and knowledgeable of his jobs. I will definitely refer friends and families to this company. Thank you your services.

I was referred to OyBoy & specifically Jason as my friends had an amazing experience with them. I called & Jason, one of the owners, met me within 24 hours, wrote up a professional bid, and got started immediately. They told me it was a big job and could take 4 days. They were done in two. When I went over to check on the work. It was not only done but they cleaned up so well that you couldn’t tell they were there. They were fast, efficient, and did high quality work.

What I appreciated the most is that Jason wanted to know more about what our agency did. He genuinely cared. We may have even had a tear or two by the time we were done talking. Jason has a huge heart, was military thus has a strong work ethic and unwavering integrity!!! I can’t recommend them enough and will be telling all my friends, and coworkers.

Honest pricing, no upselling/shady tactics, friendly and professional crew that did a great job.

I hired OyBoy for a vent cleaning - they were awesome, worked fast and without any disruption for us at all (we were home while they worked), and the price was *very* fair and far less than other companies I got quotes from that tried to include all sorts of unnecessary upsells/repairs.

Jason was very professional and extremely knowledgeable. He explained possible options in sufficient detail so I could easily understand and make an informed decision. I was very happy with the deal I received and the expert installation of my heating unit.

I had a specialized air delivery AC/Heat unit in my attic which is connected to a boiler. Most folks wouldn't work on it but OyBoy took it on. Gavin was my tech. He troubleshot a problem with the capacitor and when that didn't solve, he troubleshot the motor. He took the time to track down the right specialty part, get it ordered in, and followed through with the install. It was just good work and the price was honest. My house is warm again. They are now in my speed dial for the next time I run against a similar problem.

We used OyBoy to install a new HVAC system in a 150 year old house. They fixed everything including our twisted, detached duct work. They were so kind and professional and gave us a fair quote. I highly recommend them.

Very impressed with Matt G who helped us select the best HVAC and humidifier for our business. The installation was immediate and they worked with our schedule to not interrupt our normal business hours. They also installed new thermostats and gave everyone a tutorial on how to properly run the system. 10/10 Highly recommend this company.

When: Oct 2022, install took 3 full days.
What: 1 system with 18kBTU heat pump with 3 minisplits, and another 12kBTU heat pump with 2 minisplits.
Price: ~$26k
Good: System works as expected. Heats well, but too soon to see how well it cools.
Bad: The price, because my expectation is that for the amount, service would have been a lot better.
The ugly:
- I found a service tech demolishing bricks on the external wall of my house with my own hammer and screwdriver. When I asked him to remove hole bricks instead of smashing them to pieces, he responded "there's not really a tool for cutting holes in brick".
- Techs were careless towards my home the first day, leaving external doors all the way open (on cold, rainy days), not taking care to clean their feet, not covering their work areas with drop cloths, and leaving at the end of the day with brick, mortar, and plaster dust covering our furniture near their work sites.
- The salesman, when contacted about the unprofessional behavior of their installers on the first day, said he would take care of it. However, I was not asked what was wrong. The techs came, apologized about being messy and vacuumed up their dust, but I was not listened to when trying to point out my other concerns.
- The install techs continued to be messy but only outside of the our living areas. After the job was done, I've been finding garbage all around my yard from their install.
- After explaining where I wanted one of the linesets on the side of the building, I was told that "it would just be easier" to place the lineset in a way that I anticipated could cause problems. Now that I'm getting electrical equipment installed on the same side of the building, I'm seeing that "easier" only meant for the installer, not the home owner.
- The techs broke a vent pipe for my water heater and they blame the problem on my water heater installer. There is no offer to pay for the service call or fix it properly.

From Aaron working hard to get us the best price and the installation crew working diligently all day, we are very happy with Oy Boy. James and Tony knocked it out of the park to get it done in one day.