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Authority Heating & Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeff Peterson

Very skilled and capable installers. They treated me and my property with care and respect. The deal on the system was very reasonable. Would use them again and recommend them completely.

Jed Hone

These guys are awesome. It started out with them being right on time for the appointment. Malcom does great work and I am very pleased with the installation He even kept putting on his boot covers when he come in the house even though I told him he didn’t need to. I highly recommend Authority Heating they do great work and offer a very good reputable Bryant brand equipment. Thanks Malcom.

Richard Ottley at Qualtrics

Dan and Chris were amazing to work with! They were super friendly and worked hard to do maintenance on our furnace and replace our water heater. We liked them so much we signed up for ongoing maintenance. Highly recommend then and their work.

Tasha Hortin

I’ve been using Authority Heating and Cooling for 14 years. Everyone who has come to service my furnace and air conditioning have been great! Their prices are fair and their employees are professional and they always do a great job. I highly recommend them.

Blake Huff

Excellent service, communicated appointment schedule and fixed our problem very quickly. Gavin was very professional and friendly. He explained what was going on and did a great job.

DeAnn Terry

We needed a new air conditioner and furnace. We hired Authority and we are extremely pleased at the service we received from Kade Peterson and both installers. They were all very professional and knowledgeable and did a great job. The installation was done ahead of proposed schedule and took much less time than we expected. We are very pleased with the quality of the product and the service!!

Sarah W

They were absolutely awesome to work with. When I was frustrated with my current thermostat, they listened to my needs, presented a few options, walked me through the features and pros and cons, and helped me to choose the best option for my house. The technician that installed my thermostat was super friendly and thoughtful. I would highly recommend this company.

Nathan M

I purchased a new Heat Pump + Furnace system around a year ago. Over the winter, I noticed that my gas bill didn't go down. Turns out that the original installer didn't properly wire up the thermostat, so the heat pump didn't ever get activated. I called them up, and they sent out a technician that fixed it for free.

Overall, the technicians were friendly, and the price was the best that I found after shopping around, but I can't give it a full 5 stars due to the original installation issues.

Simmons Center for Cancer Research

Amazing service! I've was absolutely blown away with how thorough the technician was in cleaning both our AC and heating units. It took longer than expected, but only because I didn't expect him to do such a thorough job. We decided to to the subscription service they offer because we were so impressed. Thank you!

Stephanie Thacker

They have been great to work with! Patrick was responsive, he listened to and answered my questions thoroughly. He was patient with and so kind to my dog who was kept barking at him. Thank you for your amazing service!

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