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Authority Heating & Cooling Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tiffani Olsen

I have been very happy with the maintenance membership with Authority. Chris took the time to show me the best filters to use to extend the life & efficiency of our HVAC. I love that Authority contacts me when it’s time to schedule my next maintenance, taking a responsibility off my ever growing to-do list. 10/10 recommend.

Kim Harris

We have used Authority for well over a decade now, and have always been pleased with their work ethic. The two technicians who came over today, Gavin and Patrick, were both highly professional. They did a thorough job servicing our furnaces, and Gavin answered a bunch of questions I had about adding a humidifier. We are super pleased with both of the technicians. Thank you once again, Authority!

Roelof Vel

Good workers! Did great! AC investigation found it working great- Hot water replacement was better than it was before! The furnace was well replaced and is working better than before! They will warranty the furnace for 10 yrs. / Hot water heater
for 6 yrs. and do a free check up 1 yr.
Labor is also warrantied for a yr. Will get their check up policy for the next 10yrs. Thats a great thing to have. So glad they look at what is most important and also time what needs to happen. đź‘Ť

melissa merrell

Chris and Jordan were awesome! They were knowledgeable and explained things well!! Had a great experience and would use them again!

Tarun Ash

Problem: Furnace went out.

Had the opportunity to work with multiple individuals (Daniel, Chris, Malcom) through Authority. Let me tell you I was very impressed with the customer service and time they put in to help get the problem fixed. From investing to installing a new unit they were great. They continued to communicate what they were doing, problems they were seeing, worked with providing the best price, and followed through to make sure I was taken care of (even after hours).

I did have another company come over who I have used in the passed and they are good as well, but they couldn’t beat what Authority was offering and timeliness to get my problems fixed.

I am very impressed for using Authority for the first time and would highly recommend using them.

Natalie

First time using this company, and certainly wont be the last! VERY happy with how quickly, efficiently, and fairly priced the work on my home was. My house is 83 years old and not much fun to work on, Eliud & Adam were an amazing team that knew their craft and didn't take shortcuts. Would recommend this company 1000%.

Amanda Ercanbrack

David N. and his team at Authority are great to work with. Recently requested to have a dryer vent cleaned (due to errors displayed on dryer) and furnace check. They didn’t find anything wrong with dryer vent and didn’t charge us for that. Honest company with professional employees.

Chris Barnes

Great service! Thank you Chris and Gavin for the quick repair to our AC system late on a Friday afternoon. We will definitely use Authority in the future and recommend you to our friends.

Kaicee Maag

Landon with Authority installed a new water heater for me and it looks great! It's nice to have hot water again and I couldn't be happier. The Authority team helped to get me the equipment that I needed at a fair price. I would highly recommend this company!

Jim Phelon

Chris did an exceptional job repairing our swamp cooler. Knowledgeable and professional, he completed the job quickly. Highly recommend Chris and Authority heating and cooling.

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