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Sevier Climate Control Air Conditioning & Heating, LLC Reviews - 100

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gerry Boudousquie

I will tell everyone right now that after experiencing air dynasty, sevier was incredible and serviced my problem within minutes. They did exactly what they were sent out to do. It was quite refreshing based on my experience with air dynasty. i also have ahs and i was concerned based on some of the reviews that i read that sevier was going to repeat what air dynasty had tried to do in replacing a draining system which would have cost me 1250 dollars and was going to cost ahs 300 dollars. What air dynasty really wanted to do was replace both systems in my house for an incredible amount of money. what they did not do was address my problem. i had a clog in my drain. sevier came out on a second opinion from ahs and immediately fixed the problem. Sevier came through like a champ and i really appreciate greg....i believe that was his name. thank you sevier....and i'm glad that i gave yall the benefit of the doubt because yall were amazing. i will only have good things to say about u.

Andrew Bostick

Contractor came ill prepared to change out my evaporator coil they dumped a bunch of water through my ceiling my kitchen. Was very hard to get a hold of to get any type of compensation to get repair work done his contractor was not gonna be able to do work anytime soon. Was able for them to work out a deal with my contractor. But now they’re not paying my general contractor for the work that he did. To repair the ceiling.

Mark Wright

They were sent out by the home warranty company AHS. While I am always skeptical about the service I will get from the warranty company, I always hope for the best. I am a business owner and rely on honesty and integrity in my business. These guys quoted back to the warranty company with over $1000 in completely fabricated charges. Fortunately as a business owner I have access to reputable hvac contractors who were able to assess the situation, explain the bogus charges, and recommend appropriate service. Obviously, I took the cash out option, and hired someone else.

Rather than using the warranty service as an opportunity to develop a relationship for when I need to replace the unit, they decided it was better to try to wring as much cash as possible out of me. Very disappointed that I had to waste the service call fee to be treated like a sucker. Watch out for them padding your bill folks.

James Borwell

We had a guy come out for an AC problem through home warranty company. I already knew it was a leaking a evaporator coil. My wife was home alone at the time and told her that the AC was old and needed to be converted to a system that used R410A not R-22. Completely reasonable, but our AC system already ran on R410A...SO A COMPLETE JOKE. When I came home about midway through his talk, He started on me. I asked him if he had even looked at our AC system yet, he had not. I then told him that he was the second AC company that came out because I mis-stepped with the process of my Home warranty company and knew what was wrong. He then started to get to work. He submitted a claim to the home warranty company with work with more than $1000 out of pocket that did not need to be done like replacing a 6 month old drain pan and redoing much of the duct-work in the attic outside of just the plenum. This was confirmed with 2 other company quotes of work.

McGirr Mike

I called my home warranty on Wednesday August 5th because my ac wasn't working. They assigned Sevier. I didn't receive any confirmation of service so I called them they told me earliest they could come was Friday afternoon. They were there for 10 minutes and told me my compressor is bad and it will take 4-5 days to get one. So now I'm at day 5 with no ac and still waiting. It has been anywhere from 83-87 indoor temp and the house has a weird smell. Seems like they don't have any sense of urgency so I bought a window ac for our bedroom.

Mona Pinon

If I could give a review with lower than 1 star I would. This company’s customer service is LOWER than POOR. They show absolutely no empathy for their customers when they are literally dealing with having no AC in this Houston HEAT!!!! I’m one to give second chances but after what they put my family & I through I would never come back to this company again, or recommend anyone to come here. They gave us a wrong diagnosis, then they lied to us telling us they had all of the parts ready and when they got to our house they had NOTHING. Told us that we would have to wait another week... worst service I’ve ever received.

Kevin Firebaugh

Jake from Sevier Climate Control did a great job fixing our furnace in a timely manner. Very professional and happy they are apart of American Home Shield with my home warranty. Will definitely recommend and will use again in the future!

Sabrina Stepp

All of my experiences with this company have been positive. This will be the second time I've had them out, and even running into some trouble with my unit, they performed the necessary repairs in a timely manner. I would definitely suggest them to anyone in need of air conditioning repair in the Spring area!

Victor Ancira

AC/Furnace went down with no power to the thermostat. Service tech found a blown low voltage fuse and replaced it. System was up and running in minutes after his arrival and diagnosis. Service tech was professional, on time, and quickly resolved the issue to my satisfaction. Excellent work and Thank You.

Tim Mills

I have American Home Shield and my gas furnace stopped working . I called AHS and was set up for Sevier Climate Control Air Conditioning and Heating. Sevier Climate called quickly. They showed up timely for the scheduled appointment. They diagnosed and fix the problem promptly. They did a great JOB !!
Five Stars to the employee and Sevier Climate Control.
All was covered
Thank you, I will be glad to use you again if needed.

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