Sevier Climate Control Air Conditioning & Heating, LLC

Larry is professional, friendly, and caring. He called ahead of time to make sure we’d be home. Arrived on time and fixed the issue quickly. Professionalism, honesty, and timeliness are on point. Thank you!!

I was very fortunate to have worked with Ronnie Bagley he is very knowledgeable, kind and took the time to answer and explain my questions and concerns. Great customer service awesome prices and even better work work done! Thank you guys again! I will be sending family and friends! Highly recommended!

Went through American Home Sheild who uses Sevier for A/C repairs. The repair people did not take precautions replacing a drain pan . Water leaked through my ceiling in several places. Owner/manager was extremely rude and lacked professionalism when discussing the issue. Do not use them! I have taken up the issue with AHS as well.

God Bless this Company, Great service , very Honest staff and Business!! I highly recommend to everyone, you never will found a Better Service that this People. Thank you thank you my AC is Working Great !!

I just got my moms a/c serviced by (Russell) and he did an amazing job. Came when he said he would and fixed her right up!! Highly Recommend them!!

Good company, highly recommend.

The technician from Sevier climate control arrived at home on time, he was very professional and diagnosed and repaired my AC issue in record time. I will definitely use this company again!!!!!

Professional service technician, Chad, courteous, knowledgeable, and on time appointment, will sign up for yearly maintenance agreement and definitely will recommend their service to my friends and neighbors.

No 24hr service as advertised. This service call would have a call back from 1 day ago service call. Made 3 phone calls the next day around 11am and left messages without a return call from them. They finally answered the phone around 5pm..Will not get another service call until Monday 8/2. Unacceptable service..

*update* The Tx Dept of Licensing has already responded back to me directly and started gathering info.* License #: TACLB36602E
This company was hired through my home warranty with American Home Shield. Russell Sevier, the company owner, came to my home
and diagnosed the AC problem I was having as a malfunctioning evaporator coil. Sevier said he would order the part and the company
would schedule a return visit to replace the coil. The company receptionist, Caitlin N., called me to schedule the repair appointment and
said that they needed a credit card number on file to secure the appointment time. I gave Caitlin my credit card and scheduled the
appointment for 11/25/20. The repair technicians never came during the first appointment, but did arrive several hours later that same
day. My husband verified with the technician two times that all repairs they were doing were necessary only and covered by our home
warranty. The technician confirmed twice that the repairs were necessary and covered by our warranty. After the repairs were finished,
the technician pulled a pre-written invoice out of his bag saying we owed $1,555 for the repairs and that out credit card would be charged
that amount. The invoice just had a total with no itemized costs or explanation of why there were were many additional costs all of a
sudden. The company repeatedly tried to charge my card with the fraudulent amount, but the charges failed because they were charging
over the spending limit. I then reported the fraudulent attempts to charge my Visa and had the card number changed. I never approved
any charges to be made by Sevier Climate Control, but they tried to steal $1,555 from me after already being paid for the repairs by
American Home Shield. Sevier climate control receptionist, Caitlin N., has been calling me over a dozen times a day since then and is
leaving harassing messages that alledge I owe them more money than what the warranty paid. I still have received no explanation of
what they think I owe them extra money for. The company has many BBB and online complaints for the exact same bait and switch
tactics and fraudulent charges.
I have attached a photo of all of the info needed to file an online complaint form to the state of Texas licensing department. Google "TDLR online complaint" to report any other illegal activities made by this company. Those company has gotten away with breaking the law for too long, and I've already reported what happened to me. They should lose their license for trying to steal from people like this....in our own homes! Please help keep Texas honest and report any illegal practices to Texas Dept of licensing.