PRK Services, Inc.

Wonderful service and advice! They replaced our inadequate unit and added in new returns as well. Our electric usage instantly dropped in half. Our electric bill is now lower in a 2,000 sq ft house than in an 1,100 sq ft house. Love PRK!!!

We called them they came out and looked at the AC unit. The tech smelled of alcohol. Went on the roof said it was the master control panel and to call his company and they would send a tech out first thing in the morning to fix it. Charged us 135$ and didn't even temporary fix the AC. I called them and conveniently they couldn't have anyone come out today. I would never recommend this company unless you want frustration and uneasiness.

We woke up to no ac the day before 4th of July! The idea of getting anyone out that day or anytime soon was becoming unrealistic. It's already impossible getting someone to come out here in Krum to service anything. I left a message and continued calling with reoccurring disappointment. And I'm glad others turned me down because the service i received was beyond what i can rate here. Angela returned my call promptly and got Andra to come out by 5p.m. same day. I feel bad having anyone come late but he was unphased and happy to help. Getting to the root of the issue quickly by doing thorough testing on multiples potential issues, I was reassured that he didn't just guess or jump to an assumption like I've had from other companies before. The worst news was needing a new system entirely! But again, he didn't just say, "you need a new system" and walk off; he explained thoroughly WHY this was necessary even after calling multiple people to see if there was any other options. He was upfront, clear and honest. He stayed in close communication with Angela to have her discuss further options. She was very personable and empathetic to my needs having small children just over 1yrs old. She worked very hard to match a solution to my needs. Once they were reopened after the holiday they came out and got right to work with a new unit. Andra, Lerman and Ben were extremely professional working independently on different tasks for efficiency. These guys were great to have over helping me and my family. I really felt like they took care of me and I never had a feeling that they were rushing or exhausted. They were hard working guys with a lot of knowledge. Working with Angela, Eric, Andra, Lerman and Ben I really felt like I had the help and support from this entire company; and I did. Will always only recommend this company to anyone. Thanks for all you guys did!

Lovely people. I have used them both personally and professionally (at a property I manage) and they have always been top notch.

The work they do is great and the customer service is equally impressive.
Special shout-outs to Keith, Lermon, and Karen.

Wouldn't use anyone else!

I had The technician Osvaldo to work On my AC unit after hours and was Able to troubleshoot the problem . He did so in a very professional Manner and with a great attitude towards trying to repair The problem. Outstanding young man!
Excellent service!!!

Called to see about refrigeration repair on my food truck was told they don’t service food trucks I nicely explained that my fridge is the same that would be in a restaurant it’s just not in a restaurant .. but it’s a commercial fridge just the same. They proceeded to tell me “it’s different” not sure how they would know that without a make, model or having details. Either way “I can’t service your fridge because it’s on a food truck but if that fridge was in a restaraunt or home we could” just doesn’t sit right with me !

Lermon is awesome! Found out why our kids upstairs bedrooms had no heat...our builder had shoddy ductwork that was pinched up and down around corners (should have trimmed) resulting in no airflow. Very affordable pricing and they are coming to fix the ductwork tomorrow, 3 days before Xmas. Very impressed and would highly recommend them!

PRK came out during the covid criss AND on a Sunday. Their prices were very reasonable. Serviced my unit and gave me some instructions for future cleaning. Give them a call!

So my ac went out. It had to be on Father's day. I called PRK services in Denton and they were here in 10 minutes! Problem fixed in less than an hour! Thank you to Ben for being so helpful. :)

Very professional! Called and they came out right away. I wish I would have found them 10 years ago! Replaced part but checked the whole system out to make sure nothing else was wrong. Thank you!!