PRK Services, Inc.

Unparalleled customer service and response time. Used Keith and PRK to replace our furnace last winter and they are some of the friendliest guys in the business - along with very fair pricing, professionalism and working with our budget. Called for a checkup on our AC unit when the temp went up last week and the response time was terrific, may have saved us from an expensive repair by giving good advice over the phone on what to do before the service tech showed up. I will never go anywhere else.

Keith and his crew have gone out of their way to make sure that my wife and I have an affordable, adequate, and reliable climate control system in our home. I would, without a doubt recommend PRK Services to anyone in search of an honest, competent, locally owned Heat/Air/Refridgeration service. Knowledgeable, affordable and prompt. Always.

I have a walk in freezer where I work that someone worked on before and whoever it was really messed up the wireing and it was freezing up. PRK sent an awesome technician out who straightened out the mess the last guy made and got it working again. He had to come back out a couple weeks later as it started freezing up again. they stand behind their work and even though the problem was no fault of the technician's they warrantied the repair and it didn't cost us extra . Professional service and awesome results. Thank you for an excellent experience and I will highly recommend you to everyone i know.

Having a furnace go out at 7:00pm is never a good thing. I called PRK and a technician was at my home in 30 minutes. He diagnosed and repaired my furnace quickly and professionally, and didn't seem annoyed at my many questions. Ai would definitely call them again.

PRK was awesome!!! They installed a new unit and beat every price in town. Ian did an excellent job as well as the whole team. Service was top notch as well as the follow up service .Would recommend PRK to anyone in Denton or surrounding areas thank you guys!!!!

Young man named Oz came over....(Osvaldo).... I had called late at night the prior evening because my air died!
They said they would be over second thing in the morning right after their first appointment they had scheduled and they were here right on time!
Oz the young man who is totally professional and was able to explain everything to me as I peppered him with questions! My unit is 17 years old and they got it up and running again and when it comes time to replace this unit I will be calling Oz back!
He represents this company very well and I appreciate the service!
Recommend!!

Called in to PRK at 7:30 AM and got a call back within 15 minutes or less. After talking with Christina I felt like I had called the right place. She was very friendly and professional. She explained the window of time a tech would be coming out to service the A/C and took into account my work schedule. Arnold came out earlier than expected (which was a good thing) and had already solved the problem before I could get home to meet him. He was professional, well-spoken and knowledgeable and great at communicating over text message. He explained everything I needed to know to keep my unit running for as long as possible and even took time to answer a few questions I had unrelated to the problem at hand. I appreciate a business that is willing to go above and beyond. Our A/C is fixed and we are now loyal PRK customers!

After PRK came out to do a simple tune up on our unit I am having to replace my entire AC system because they used the incorrect refrigerant. The condenser clearly shows which refrigerant to use, but they chose to use a cheaper one and did not let us know. Shortly after this was done we started to have major water leaking from our inside pipes and found out it was from the incorrect use of refrigerant. They refuse to take any responsibility for this and I’m now having to pay to replace the system when it was previously working just fine.

They did an awesome job!! Our air conditioner went out after hours, and a technician made it by within 30 minutes after I called. Ben was great, he identified and fixed the problem very quickly. I will definitely be using them again!

Ian was fantastic and extremely fast. He even came out on a Saturday and spent 3.5 hours making sure I was good to go with my airconditioing that broke. My warranty company ordered the wrong part for my unit and he went out of his way to go get the right part just to have it fixed the next day. Cannot say how great he was!!! 10/10!