Melanie was very efficient, courteous, and friendly, and also very informative. She explained everything as she did it, and then some! I learned several new things from her today as she shared her knowledge and reccomendations. She was great and I appreciate the education! We feel very comfortable with her and would be quite happy to request her for our next maintenance appointment! - Babbie Rosenthal
Nyco provided very skilled and thorough service. He was professional and accommodating. Yet, another example of customer focused excellence from Rosenberg’s! He also alerted us to a leak in our hot water heater near the HVAC unit in the attic helping us avoid an impending disaster. Thanks, Nyco!
Highly recommend Rosenberg for your HVAC needs. They make routine maintenance easy and give us peace of mind about our unit. The technicians are always very knowledgeable and helpful.
***Update 1/24: Rosenberg Indoor Comfort continues to do an amazing job! Our technician Derrick went above and beyond today and we are so grateful for the skills and service the Rosenberg team provides.
Contact with dispatch was friendly and courteous. Technician, Melanie, was thorough in her work and knowledge and very professional and accommodating. Easy to understand why this company has so many 5 star reviews.
Called business to get a quote for adding zoning support to our American Standard unit. Phone rep adivsed me it would be an $89 service charge to get an estimate. Plenty of companies offering free estimates, no deisre to pay them for a chance to earn my business.
In response to business comments: It is still a quote request to have a zoning system added. IF your quotation team is not skilled in quoting this, then either train them or send a tech and eat that time as part of doing business. To tell a customer you will charge them to come out and give them a quote will gaurantee you never get their business when your competitiors will do it for no charge!
Got a quick AC inspection, they were running a bit late but they were able to squeeze us in next day so it's understandable. They are approved dealers for new units as well, which might become important soon
Melanie was professional and explained what he was doing and left area clean She also went above and beyond doing what others would have. She explained what she did and took great care to complete the job the right way. I would love her to be our technician all of the time. My experiences with Rosenburg have all been great! They have a great team!
Babbie Rosenthal
Melanie was very efficient, courteous, and friendly, and also very informative. She explained everything as she did it, and then some! I learned several new things from her today as she shared her knowledge and reccomendations. She was great and I appreciate the education! We feel very comfortable with her and would be quite happy to request her for our next maintenance appointment!
- Babbie Rosenthal
Pat Flinn
Nyco provided very skilled and thorough service. He was professional and accommodating. Yet, another example of customer focused excellence from Rosenberg’s! He also alerted us to a leak in our hot water heater near the HVAC unit in the attic helping us avoid an impending disaster. Thanks, Nyco!
Gina Cramer
Highly recommend Rosenberg for your HVAC needs. They make routine maintenance easy and give us peace of mind about our unit. The technicians are always very knowledgeable and helpful.
***Update 1/24: Rosenberg Indoor Comfort continues to do an amazing job! Our technician Derrick went above and beyond today and we are so grateful for the skills and service the Rosenberg team provides.
George Ramirez
Contact with dispatch was friendly and courteous. Technician, Melanie, was thorough in her work and knowledge and very professional and accommodating. Easy to understand why this company has so many 5 star reviews.
Bryce Weathersby
Called business to get a quote for adding zoning support to our American Standard unit. Phone rep adivsed me it would be an $89 service charge to get an estimate. Plenty of companies offering free estimates, no deisre to pay them for a chance to earn my business.
In response to business comments: It is still a quote request to have a zoning system added. IF your quotation team is not skilled in quoting this, then either train them or send a tech and eat that time as part of doing business. To tell a customer you will charge them to come out and give them a quote will gaurantee you never get their business when your competitiors will do it for no charge!
Delia Gamez
We received our spring maintenance on time on day promised. Very happy with technician that did the service.
Sam Hagood
Got a quick AC inspection, they were running a bit late but they were able to squeeze us in next day so it's understandable. They are approved dealers for new units as well, which might become important soon
Craig-Austin Harris
Very descriptive and detailed. Very professional. He handled the situation at hand with no issues keeping me involved every step of the way.
Angel Mejia
Melanie was professional and explained what he was doing and left area clean She also went above and beyond doing what others would have. She explained what she did and took great care to complete the job the right way. I would love her to be our technician all of the time. My experiences with Rosenburg have all been great! They have a great team!
Lori Houston
Rudy with Rosenberg was great. He was very efficient and polite. Great customer service.