Five Star

My contractor used this company to install the hvac in my new home and it has been a nightmare from the beginning—a week after moving in, the heater wouldn’t work because it was wired incorrectly. Now, in the middle of summer my ac quit working because there was too much Freon in the outside unit. I am still waiting for my warranty documents, and EVERY time I’ve called I’ve been treated horribly. DO. NOT. USE. THIS. COMPANY!!! Worst customer service ever and they don’t know anything about hvac repair!!

I had a great experience, they fixed the AC in my mobile home for a reasonable price compare to one of the big companies..its been running great since then..100% recommended!

Excellent Service they are really professionals. If you aver need help with your a/c these guys are the best Im so pleased with they service..

Home builder used this company for ac installation, I’ve been trying to call and no response. When I’ve finally got an answer they scheduled me but never showed up. I called a bunch more and still no response. Absolutely terrible customer service, I do not recommend. Still trying to get in contact with someone about my warranty.

If you like terrible customer service and poor quality work, this is the company for you. They can’t install systems properly or follow through with a warranty claims. I can’t say it enough, don’t do business with this company if you value your hard earned cash.

This company does not have any sort of customer service. They talk down to women and act as if they are annoyed by taking phone calls. They blame the customer for the A/C not working properly. When the mistake was an actual installer mess up. Tell your home builder not to use this companty.

This company is a joke. It seems like their only business is through American home Shield because they somehow were able to become vendors. They're business number is a personal cell that has a full inbox so you can't leave a message and if they do answer, it's a mumbled 'hello'. They didn't show on during their scheduled 3 hour time frame and never called or answered to let us know what time they would be to our home or if they were even showing up. There is no sense of urgency with this company; they took 4 days to submit a diagnostic to our warranty company, and that only happened with continuous calls. If you'd like your AC repaired in a timely manner or at all, call a different company.

I have been calling and leaving voice mail every 30 minutes but there has been no response at all. I had a 10am appointment that YOU set but no one has arrived. NO ONE HAS CALLED TO CONFIRM OR REPORT THAT THEY ARE RUNNING LATE. NO ONE HAS EVEN HAD THE PROFESSIONALISM TO ADMIT THEY FORGOT THEIR OWN APPOINTMENT. NO ONE HAS ATTEMPTED TO RESCHEDULE. NO ONE HAS APOLOGIZED. NO ONE WILL EVEN ACKNOWLEDGED MY VOICE MAIL. I also left messages using the app. I haven't received acknowledgement from that either. If i could give this company ZERO stars, I would. They have had us on hold for a MONTH with no AC, a disabled person and a newborn baby I the house. The ONLY reason I don't just go with someone else is that our home warranty company chose this company and sent them our parts for our AC, which they are holding hostage. Do NOT use this company. Save yourself the time, effort, and frustration!!

Great service. Very professional and affordable prices.

Absolute dumpster fire of customer experience, totally not professional, not responsive, poor quality of build. Other options should be %100 considered, if you have anything with ACs or heaters.