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Terry's A/C & Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chris Hollister

The technician from Terry's A/C was very thorough and knowledgeable. He carried out a routine check and tune-up of the unit and gave us some good advice on optimizing cooling performance.

Terry N.

Very professional and knowledgeable. After having spent over $2,000 and months with a larger AC company with no results, Rob Terry immediately diagnosed my system problems and solved them completely and economically. Reliable and very trustworthy.

Richard Reynolds

I contacted Terry’s A/C & Heating explaining a problem I was having with water backing up in my upstairs sink. The gentleman I spoke with on the phone was able to walk me through how to fix the issue in lieu of coming out and charging me for something I could fix myself. It’s rare these days to find a business that is as helpful and honest as Terry’s A/C & Heating. I will use their services in the future if needed. I give them 5 stars for customer service!

Linda Johnson

Terry was great. A/C stopped blowing cold early Saturday morning. Terry was recommended on our neighborhood Facebook page. I reached out and had a quick response (on a Saturday). Terry gave me a time and updated me when he was going to be a little late. He knew right away what the problem was and repaired quickly and monetarily painless!

Russel Jones

Excellent Processional Service…Called Terry’s A/C after discovering a leak in my A/C unit. Fast response & quick diagnosis of the problem. The leak was due to an improperly installed plenum that needed to be replaced. Terry made minor repairs & adjustment to stop the leak. He suggested that I contact the builder as the unit was under warranty. I contacted the builder and submitted Terry’s complete & thorough diagnosis of the issue and was surprised that the plenum was replace within a few days. Will be using Terry for any future repair needs. I am in the process of contacting Terry for regular maintenance service.

William “Bill” Cannon

Terry’s went above and beyond to help make our experience above expectations. They had to add support to my rafters to hold new unit and installation went super. All of Rob’s men are first class and professional. Highly recommend Terry’s A/C, quality products and service at an affordable price. Thanks guys for everything.

Reid J Williams

The folks over here at Terry's wear professionalism and honesty on their sleeves. All of our available options were explained clearly and concise. Once the decision was made the crew was ready to go and the turnaround time was immediate. All around Great Service and I would without doubt recommend Terry's to anyone in need of A/C and Heating Services.

WILLIAM Tunstall

Our 10 year old AC unit quit working during a terrible Houston heat wave. Terry's A/C & Heating had helped us previously, so we called them for help. After a thorough examination of our system and detailed discussion, it was clear to us that a new AC unit was needed. It only took a few days for Terry's AC to acquire and install the new AC system. Payment terms and follow up service are very satisfactory. Thank you "Terry" for a cool, comfortable summer. William and Gwen Tunstall

Courtney Robinson

Our family has relied on the Terry's for all A/C & HTG needs for 35+ years now. We happily refer them to everyone we hear that are in need of their services. They are a very trustworthy, knowledgeable and professional.

Bernard Hobson

We have utilized Terry's A/C & Heating ever since we moved into our neighborhood, approximately 10 years ago. The reason we have stayed with them this time is because they are honest, fast, fair, extremely professional and care about their customers. Most recently, we needed to replace the old (and utterly worn-out) A/C system on our house with a new A/C & heat pump combination, which they did in less than one day. The primary technician on the job was Kenny, who was excellent, assisted by the owner of the company (Rob, who is likewise absolutely terrific as well and who is the son of the original owner and founder of the company). This is a highly competent, well-run, family-owned business that we will continue to patronize and recommend highly to others as well,

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